GoGoCasinoGoGoCasino

Terms and Conditions of Use of Services

(Version 2.3 January 2023)

1.Introduction

1.1 Welcome to gogocasino.com and thank you for taking the time to learn about the Terms and Conditions (“T&Cs”) which apply to Your use of the Games, the related enabling internet, mobile or other platforms through which You access our website gogocasino.com, and other related URLs or apps belonging to or licensed to the Operator (“Website”).

1.2 The Website and all associated brands, trademarks and intellectual property are owned and operated by LeoVegas Mobile Gaming Group.

2.Definitions

2.1 You will note the following terms used throughout our T&Cs:

“Available to Bet” means the total funds in your Member Account less any Reserved Amount;

“Bonus Rules” means rules and other important information with respect to bonuses, promotions, welcome offers and any other offers available on the Website, offered at the sole discretion of the Operator and as applicable from time to time;

Customer Support Contact” means support@gogocasino.com;

DPO Email” means dpo@gogocasino.com;

**“Games”**meanscasino, live casino, sportsbook, bingo games, and any other game on our Website, as may become available from time to time. The Operator reserves the right to add and remove Games from the Website at its own discretion;
“Game Rules” means rules specific to each Game as incorporated and managed by the providers, suppliers and/or developers of the Games;

T he Operator” means LeoVegas Gaming plc. (C59314) a company incorporated under the Laws of Malta with its registered address ‘Level 7, The Plaza Business Centre, Bisazza Street, SLM 1640, Sliema, Malta’.

LeoVegas Mobile Gaming Group” means LeoVegas Gaming plc. (C59314), its subsidiaries or holding companies from time to time and any subsidiary of a holding company of LeoVegas.

“Operator VIP Program” means the VIP experience page on the Website, and/or any other VIP and/or full loyalty programs which may become available from time to time;

“Member Account” meansthe user account You create on our Website to use our Games and services;

MGA” means the Malta Gaming Authority;

“Reserved Amount” meansthe amount You stake or offer to stake on a bet, which represents Your potential exposure at any time;

“T&Cs” means these Terms and Conditions governing Your use of the Games and Website;

“You” and “Your” is the user using the Website;

3. Licenses

3.1 The Operator is licensed and regulated by the MGA, under licence number MGA/CRP/237/2013 (issued on the 1st August 2018).

4. User Obligations

4.1 You hereby represent and warrant that:

4.1.1 You are over 18 years old or such higher minimum legal age and that You are allowed to use and play the Games on the Website, as stipulated in the laws of the jurisdiction applicable to You;

4.1.2You fully understand that it is entirely and solely Your responsibility to enquire and ensure that You do not breach laws applicable to You by participating in the Games;

4.1.3 You will use the Website and Your Member Account solely and exclusively for the purpose of Your participation in the Games and not for any financial or other unethical or unlawful reason. Your participation in the Games will be strictly in Your personal non-professional capacity for recreational and entertainment purposes only;

4.1.4 You register on Your behalf only, and You participate in the Games on Your own behalf and not on behalf of any other person;

4.1.5 You are not a resident in Afghanistan, Curacao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, U.S.A, Yemen or any other jurisdiction where Your participation would be in conflict with any applicable law or any other rules, including but not limited to those laws relating to online gaming. You may not access or use the Website, app/s and Games from these jurisdictions.

4.1.6 All information that You provide to the Operator throughout Your use of the Website and Games is complete, accurate and correct, and that You shall immediately notify the Operator in case of any changes to such information;

4.1.7 You are solely responsible for reporting, accounting and paying any taxes applicable to You under the laws of Your jurisdiction, arising out of Your participation and use of the Games and Website, including any winnings that You receive from the Operator;

4.1.8 All real money that You deposit into Your Member Account is lawfully sourced and not tainted with any illegality. You warrant in particular, that such money You deposit into Your Member Account does not originate from any illegal activity or source;

4.1.9 You understand that by participating in the Games You take the risk of losing money deposited in Your Member Account;

4.1.10You are and shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties’ participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices in connection with Your participation in any of the Games. The Operator hereby reserves the right to invalidate or close Your Member Account or invalidate or terminate Your participation in a Game in the event of such behaviour;

4.1.11 You shall only use funds, credit cards and other financial instruments that are valid and lawfully belong to You, when depositing or withdrawing funds to, and from Your Member Account.

4.1.12 The computer software that the Operator makes available to You is owned by the Operator or other third parties and protected by copyright and other intellectual property rights. You shall only use the software for Your own personal, recreational use in accordance with all rules, terms and conditions as set out in these T&Cs and in accordance with all applicable laws, rules and regulations.

4.1.13 You shall be courteous to other users and representatives of the Operator and shall avoid rude or obscene comments, including in chat rooms. Games played on or through the Website should be played in the same manner as games played in any other setting. Aggressive or violent behaviour towards other users or the Operator staff will not be tolerated.

5. General Rules

5.1 By creating, opening and registering an account with the Operator on the Website, and by using or playing the Operator Games or accepting any bonuses. You acknowledge and agree that You have read, understood and accepted that the T&Cs as applicable to Your use of the Website, and commit Yourself to abide by them at all times when using the Website and Games.

5.2 You must read these T&Cs carefully in their entirety before creating, opening and registering an account with the Operatoron the Website, and by using or playing the Operator Games or accepting any bonuses. If You do not agree with any provision of these T&Cs You must not use or continue to use the Website and/or Games. Your continued use of the Website and/or Games means that You accept these T&Cs (as amended from time to time) as binding.

5.3 The Operator reserves the right to modify these T&Cs from time to time, and therefore to amend the rules which regulate Your use of the Website and/or Games and the agreement between You and the Operator. When these T&Cs are changed or updated in a material way, You will be notified in advance of any such changes specifically, which changes will become effective immediately upon Your acceptance of the T&Cs or Your continued use of the Website and/or Games. Your continued use of the Website and/or Games following changes to the T&Cs will signal Your acceptance of the T&Cs (as amended).

5.4 You are entitled to decline to accept the modified T&Cs, however, by doing so You will no longer be able to use the OperatorWebsite and/or Games. You will however be able to withdraw all available funds and ask customer support to close Your account, through the Customer Support Contact as indicated in these T&Cs.

5.5 Game Rules and explanations for participating in any Games, maintaining Your account with the Operator, and other important information is provided in separate links on the Website and are incorporated into these T&Cs by reference.

6. Creating Your Member Account with the Operator

6.1 In order to participate and enjoy any of the Games for real money, You must first register with the Operator, open a Member Account and place money into Your Member Account in any way stipulated on the Website. the Operator has the right to appoint third-party payment solution providers to act, receive and/or pay funds on behalf of the Operator.

6.2 A request to open a Member Account is made by filling out the registration form and submitting it on the Website. The Operatorreserves the right to refuse to open a Member Account at its own absolute discretion, to the extent allowed at law.

6.3 You must enter all mandatory information requested into Your registration form, in particular Your:

· Name and Surname;

· Date of birth;

· Address;

· Valid e-mail address;

· Valid mobile phone number;

· Place of residence;

· Place from where You intend to access the Website, if other than Your place of residence;

· Relevant payment information

6.4 You must be 18 years of age or older, or such higher minimum legal age as stipulated in the laws of jurisdiction applicable to You to be allowed to participate in the Games offered on the Website.

6.5 It is Your sole responsibility to ensure that the information You provide is true, complete and correct and You hereby represent and warrant to the Operator that the information provided is true, complete and correct. The Operator reserves the right to suspend or close any Member Account opened on the basis of false, incomplete or inaccurate information.

7. Duplicate or Multiple Member Accounts

7.1 You are only allowed to open and use one (1) Member Account with the Operator on the Website. If You open or attempt to open more than one (1) Member Account on the same Website, for whatever reason, or if you have placed a number of bets from duplicate or multiple accounts which You have opened irregularly, the Operator reserves the right to block You or close any or all of Your Member Accounts at its discretion, and all bets will be considered null and void. The Operator also reserves the right to withhold any deposits or winnings upon the discovery of duplicate or multiple Member Accounts being opened or used by You, at its sole discretion. The Operator retains the right to take further action against You as deemed necessary.

7.2 If You notice that You have more than one (1) Member Account under different names, You must notify the Operator immediately.

7.3 Should the Operator decide to allow You to keep one (1) Member Account, it will be at the sole discretion of the Operator to establish which shall be Your remaining Member Account. The Operatorwill deduct an administrative fee of 10% (of deposits set at a minimum of €30 (in words: thirty euros) or equivalent) for every Member Account You have opened as well as any other deductions that may apply in accordance with these T&Cs.

7.4 Furthermore, if You attempt to open any additional, duplicate or multiple Member Accounts after Your original Member Account has been closed due to gambling addiction, any funds held in Your additional Member Account/s will be immediately forfeited and retained and no winnings shall be paid out to You under any circumstance.

8. KYC and Member Account Information

8.1 The Operatorcarries out verification procedures, whether itself or through third parties on depositing customers and Member Accounts. You agree to provide the Operator with documents at the deposit and/or withdrawal stage, or at any other stage at the sole discretion of the Operator.

8.2 Such information may include a copy of Your passport or other identification documentation, or information related to Your source of wealth and/or source of funds, as part of the Operator KYC procedures. The Operator may also request You to provide a copy of documentation which would have expired or would no longer be valid for any reason, or to request any additional KYC documentation for any reason and at any time.

8.3 Your failure to provide the Operator with true, complete and correct information or documentation required to fulfill the Operator's compliance and regulatory obligations will result in the restriction, suspension or closure of Your Member Account, and the withholding of any funds in Your Member Account until the Operator verification process is complete.

8.4 If on completion of the Operator's verification checks, You are shown to be underage (according to applicable law in Your jurisdiction) the Operator will:

  1. Return all deposits to You and no winnings will be paid;

  2. All transactions made whilst You were underage will be null and void, and all related funds deposited by You will be returned by the payment method used for the deposit of such funds, wherever practicable; and

  3. Your Member Account will be closed.

9. Login Details and Member Accounts

9.1 As part of the registration process You will have to choose Your username and password to access Your Member Account on the Website. It is Your sole and exclusive responsibility to ensure that Your login details are kept securely and undisclosed to third parties. You will be held fully responsible and will hold the Operator harmless for any use, misuse or abuse of Your Member Account, occurring due to Your disclosure of Your login details to any third party, whether intentional, accidental, active or passive.

9.2 If You believe that Your login details have been disclosed to a third party, You should notify the Operator immediately to have Your login details reset. Unless the third party use of Your Member Account is caused by any gross negligence on the Operator's part, any use of Your Member Account will be deemed as Your own.

9.3 Additionally, should the Operator detect or suspect that any other person other than You, is using Your Member Account, the Operator reserves the right to suspend or close Your Member Account and retain any funds therein, in its absolute discretion.

9.4 You are not allowed to transfer funds from Your Member Account to other Member Accounts or users, or to receive funds from other users into Your Member Account, or to sell, transfer and/or acquire Member Accounts to/from other users.

9.5 The Operator may at its own absolute discretion and without having to provide any justification, refuse to open or decide to close an existing Member Account. However, all contractual obligations already made will be honoured, without prejudice to any other clause in these T&Cs.

10 . The Operator VIP Program

10.1 The Operatorreserves the right to change the rules for the Operator VIP Program at any time. If the Operator suspects that You are engaged in illegal or fraudulent activities when using the Operator VIP Program or in breach of these T&Cs, the Operatormay freeze, suspend or close Your Member Account and/or a related account (e.g. a referred friend) at Operator's absolute discretion.

10.2 Once you have registered and created a Member Account, You will automatically become a member of the Operator’s VIP Program. When playing for real money You will increase Your VIP level and have the chance to earn special rewards. Should you wish to opt-out of the Operator’s VIP Program, you can do so upon registration or from your Member Account profile.

10.3 The VIP level is personal to You and Your Member Account, and can in no way be transferred to other users, Member Accounts or third parties.

11. Member Account Administration

11.1 Any deposit You make into Your Member Account will be held for Your use until You place a bid for a bet, or accept a bet on the Website. The Operator will then hold such amount awaiting the outcome of the bet.

11.2 The amount You have staked which represents Your current exposure at any time is referred to as the “Total Bet”, or any other equivalent term as described in the Game and/or Game Rules from time to time. The total balance in Your Member Account, less the Total Bet, is the remaining amount of money in Your Member Account which has not yet been used for a bet and is referred to as Your "Available to Bet" balance. This will determine Your betting limit.

11.3 The Operatorwill calculate Your Available to Bet balance, from time to time, as well as settling other bets made by You with other users through Your participation in the Games.

11.4 The Operator’s calculations of Your Reserved Amount, Your Available to Bet balance and any amounts owed by You in terms of these T&Cs will be final and, in the absence of any manifest error, will not be subject to any enquiry, challenge or investigation.

11.5 The Operatorwill both on a market basis and in general set off any losses against any gains made to Your balance.
11.6 When You have matched a bet on the Website, the Operator will hold the amount staked awaiting the outcome of the event, and declare a winner. At this point the bet is binding and cannot be cancelled or withdrawn. Nor can any amount held by the Operator in this respect be withdrawn.

11.7 You may participate in a Game only if You have sufficient funds on Your Member Account for such participation. The Operator does not grant any credit for the use of its services and will not give You any credit for participation in any Game.

11.8 Information required to deposit funds into Your Member Account, can be found under “My Account” and “Deposit” pages of the Website. You can use any of the methods available to You as specified on these pages as may be amended from time to time. Please note that some of the methods may not be available in some jurisdictions.

11.9 Depending on the method selected for deposits, such deposits can incur charges. For current fees regarding depositing funds, see "My Account" and "Deposit" for each deposit method. Your bank or other payment service provider may independently charge You for bank wire transfers and other methods of payment.

11.10 The Operator accepts payments made in several currencies. Please note that any potential exchange premiums or charges are payable by You.

11.11 When using a credit or debit card for depositing funds, Your funds only clear when the Operator has received an irrevocable approval and authorisation code. Should the Operator not receive such approval and code Your Member Account will not be credited with those funds.

11.12 The Operatorreserves the right to use additional procedures and means to verify Your identity when effecting deposits into Your Member Account.

11.13 You shall not treat the Operator as a financial institution. Credit balances in Your Member Account will not bear interest.

12. General rules for participating in Games

12.1 You can only place a bet on the Website and Games after opening a Member Account and depositing sufficient funds in Your Member Account.

12.2 The Operatorretains the right, at its absolute discretion, to stop offering any of its Games at any point. Any money staked or bets placed on such Game will be refunded back to You by the Operator.

12.3 Any bet You place on the Website and Games will be governed by the version of these T&Cs and Game Rules valid at the time of the bet’s acceptance.

12.4 A bet is deemed to have been accepted as soon as it is received on the Operator system, validated and processed. Confirmation is then sent to Your device or computer with a unique number and/or time stamp.

12.5 The Operatorretains the absolute right and discretion to decline to accept bets on any Game without providing any reason.

12.6 The list of all the bets You place and the respective details are available to You on Your Member Account.

12.7 Should the Operator decide to close Your account for any reason as explained in these T&Cs, bets which have already been placed will not be voided and You will be paid any winnings and/or unwagered deposits, unless there is reasonable suspicion of fraudulent activity.

12.8 A bet which You place and confirm, cannot be amended, withdrawn or cancelled for any reason.

12.9 When You place a bet on the Website and Games, You acknowledge that You have read, understood and agree to these T&Cs and Game Rules.

12.10Winnings will be paid into Your Member Account after the final result is confirmed. However, and without prejudice to any other clause within these T&Cs, the Operator reserves the right to forfeit and withhold any winnings should there be investigations into the result of an event resulting from a suspicion of criminal activities that may have affected the result of the event. If the irregularity is confirmed, then the Operator retains the right to void any related bets and resultant winnings if any.

12.11 If bets, which exceed any stipulated limits, are erroneously accepted by the Operator, the excess amount will be disregarded, and the bet amount placed will be revised accordingly and the difference paid back to the party and counterparty of the bet.

12.12 Communication errors do occasionally happen. Bets are confirmed only when received on the Operator servers in Malta. Should there be a break in communication after You offer a bet, and such bet is received by the Operator servers prior to the communication break, such bet will still be considered valid. You will be informed that Your bet has been accepted once communication is re-established at which time the bet may have been already utilised. You will receive information about the outcome of the bet placed. If the bet offer is not received at the Operator servers then it will not stand, and the bet amount will not have been taken from Your Member Account.

12.13 If a Game is started but fails or produces an inexact result due to a breakdown of the Game account management software and/or of the Game and/or of the random number generator, all the stakes and wins coming from that Game will be cancelled and the Game account balance will be restored to its position prior to the start of the Game. In this case the funds You bet will be returned to Your Member Account.

12.14 If You disconnect Your session with the Operator during an active Game, the amount of funds You will have staked will be returned to Your Member Account. When applicable, amounts of un-wagered stakes will be returned to Your Member Account and confirmed bets will be processed and winnings will be credited to Your Member Account, if any.

12.15 The Operatorendeavours to make no mistakes when quoting paytables; if any mistake is inadvertently made, the Operator reserves the right to modify the payout ratios even once the event has finished (when applicable).

12.16 In the event of software or RNG malfunctioning, the bet will be considered null and void and the amount of the stake will be returned to You.

12.17 The Operatorreserves the right to change the prize of a promotion if it cannot be delivered due to unforeseen circumstances or force majeure. In this case, the Operator shall ensure that the You are placed in at least the same, if not better, position.

13. Payouts

13.1 When the outcome of a Game You participate in is determined or, where applicable, the Operator has confirmed the relevant result of an event and settled the markets, all winnings will be available for use in Your Member Account.

13.2 If the Operator mistakenly credits Your Member Account with winnings that do not belong to You, whether due to a technical or human error or otherwise, You are obliged to notify the Operator immediately by email. Such amount will remain the property of the Operator and the amount will be transferred from Your Member Account back to the Operator. If You withdraw the funds erroneously transferred to You before the Operator becomes aware of such error, the amount erroneously paid will constitute a civil debt owed by You to the Operator in terms of applicable law.

13.3 The Operatorreserves the right to carry out additional verification procedures at any time.

14. Bonuses

14.1 Bonuses are normally only available to users in selected territories at the sole discretion of the Operator.

14.2 Bonus Rules are provided in separate links on the Website and are incorporated into these T&Cs by reference.

14.3 The Operator reserves the right to withhold and remove any bonuses awarded to You if such bonuses have not been used within one (1) month from the date on which they were awarded.

14.4 Should You use bonus funds given by the Operator in breach of any Bonus Rules or to play on Games which are not included in the list of Games that count towards meeting such bonus requirements as indicated in such Bonus Rules, then the Operator reserves the right to refuse withdrawals, confiscate bonus money and/or winnings without notice, and to freeze, suspend or close Your Member Account without prior warning.

15. Cancellation of Bets

15.1 The Operator products are consumed instantly when playing and therefore the Operator does not accept requests for cancellations of bets or stakes or refunds when You are playing. If You play a Game with real money, the money will be drawn from Your Member Account instantly.

16. Withdrawals from Your Member Account

16.1 You may withdraw any amount up to the “Available to Withdraw” balance in Your Operator Member Account by issuing the Operatorwith a valid notice of withdrawal on the Website.

16.2 To free Your Member Account balance and withdraw all Your funds, You must first cancel any bets or actions which remain outstanding.

16.3 Notices for withdrawals must be made via the Website. The Operator will not accept requests for withdrawal made by telephone or electronic mail and the Operator employees are not permitted to circumvent these instructions.

16.4 Assuming that You have submitted your verifiable identification documents (if applicable), the Operator will strive to process Your withdrawal request within twenty-four (24) hours. There could be instances where this may not be possible, due to high withdrawal volumes. However, in all cases, we will process your withdrawal request within five (5) working days, as required by our license.

16.5 The Operator will credit Your Member Account back using the same method used to deposit funds in the Member Account, whenever this is possible. Upon withdrawing funds, Your own bank or other payment provider may add a further handling charge which may vary over time and for which You remain responsible.

16.6 The Operator may request verifiable identification documents before processing withdrawal requests and also reserves the right to review Your Website/Game usage to detect any irregular or fraudulent playing patterns.

16.7 Irregular or fraudulent player practices include, without limitation, the following, and shall be considered as such for bonus play-through requirement purposes;

· Equal, zero or low margin bets or hedge betting;

· Placing single bets equal to or in excess of 30% or more of the value of Your total balance (including any given bonus) until such time as the wagering requirements for that bonus have been met;

· Bets placed through duplicate or multiple accounts belonging to the same user.

16.8 Should the Operator deem that irregular playing practices have occurred, the Operator reserves the right to withhold any withdrawals and/or winnings and to confiscate all winnings and bonuses obtained through such playing practices.

16.9 In the case of withdrawal requests pertaining to funds which have never been used for wagering, the Operator will only remit Your funds when the extended due diligence procedure has been successfully carried out. The Operatorreserves the right to apply a 5% charge on withdrawals of a minimum amount of €10 (in words: ten euros) or equivalent, if such amount has not been used at least once for gambling on the Website.

17. Closing Your Member Account

17.1 If You would like to close Your account, You must send an email notifying the Operator on the Customer Support Contact as indicated in these T&Cs. The remaining balance in Your Member Account will be transferred back to You once Your identity is verified and any documents requested are submitted.

17.2 The method of repayment will be at the Operator's absolute discretion.

17.3 The Operatorreserves the right to close Your Member Account and to refund You the available balance, subject to the deduction of relevant withdrawal charges, at the Operator’s absolute discretion and without any obligation to state a reason or give prior notice.

18. Inactive Member Account

18.1 Your Member Account shall be deemed inactive if it has not been accessed for twelve (12) months and has a real money balance.

18.2 The Operatorshall notify You at least thirty (30) days before Your Member Account is due to become inactive. In such case You will have the option to withdraw Your funds, subject to any procedures for withdrawal set out herein and in accordance with laws and regulations.

18.3 Where Your Member Account becomes inactive, the Operator may elect to charge a fee for inactivity or to close Your Member Account. Fees may only be charged to an inactive Member Account as long as that Member Account does not go into a negative balance.

18.4 Where the Operator elects to charge an inactivity fee, such fee shall be a monthly administrative fee of €5 (in words: five euros) or the equivalent in any other currency.

18.5 Where the Operator elects to close Your Member Account, the Operator shall, without prejudice to any AML legislation, endeavour to refund Your remaining balance, by remitting the funds directly or by contacting You using the information at the Operator's disposal.

18.6 If the Operator is unsuccessful in remitting the remaining balance, Your Member Account will (i) either be left open or (ii) will be closed and the remaining balance will be appropriated by the Operator.

18.7 Where the remaining balance is appropriated, acquisitive prescription shall apply in favour of The Operatorwhere the following conditions are satisfied:-

a. After failing to remit the funds the Operator shall send You a final notice informing You that the funds shall be appropriated if You do not provide a means for the funds to be remitted within a specified timeframe;

b. Such notice shall be sent to You through every means of communication available to The Operator, including by post;

c. The Operator may allocate the remaining funds in its favour after the lapse of 5 (in words: five) years from when the final notice has been sent to You;

Any player funds appropriated by the Operator shall be used to fund responsible gaming endeavours.

19. Responsible Gaming

19.1 You may at Your own discretion choose to self-exclude Yourself from playing any Games on the Website (for a definite or an indefinite period of time or permanently). In order to block Your Member Account You need to go to Your Member Account profile and choose “Self-Exclusion” and complete the form or contact the Operator on the Customer Support Contact.

19.2 Should you wish to reopen your Member Account during a definite exclusion, you will be able to do so following a 1 (one) day cool-off period before You may resume to use the Games and Website. Should you wish to reopen your account during an indefinite exclusion, you will be able to do so following a 7 (seven) day cool-off period before You may resume to use the Games and Website. In both cases, you are required to contact the Operator on our Customer Support Contact to make the request. A permanently excluded account cannot be reopened. Once Your Member Account is re-opened in accordance with the procedure described herein, You shall be responsible for any losses that ensue thereafter as a result of Your continued use of Your Member Account and shall in no case be refunded by the Operator. No Member Accounts may be reopened or reactivated in cases of permanent exclusions or exclusions for the reason of gambling addiction.

19.3 You may also choose to impose a responsible gaming limit (deposit limit / wager limit / loss limit / time per session limit) on a daily/weekly/monthly basis, on Your Member Account. A day starts at 00:00 UTC and ends at 23.59 UTC. A calendar week begins at 00.00 UTC every Monday morning and runs until 23.59 UTC on the Sunday of that given week. A month starts at 00.00 UTC on the 1st and will run until 23.59 UTC on the last day of the month (28/29th, 30th or 31st).

19.4 In order to set a responsible gaming limit, You must log in to Your Member Account and set or manage Your responsible gaming limits on Your Member Account. If You decide to impose stricter limits, this update will occur immediately. If you choose to increase your limits (make them more lenient) this update will occur following a 1 (one) day cool-off period. Any gaming limit You choose to impose on Your Member Account on the Website will not be applied across Your other (if any) Member Accounts opened on the other different branded websites owned by the Operator Mobile Gaming Group, and will apply solely to the Member Account of this Website.

19.5 Member Accounts closed for gambling addiction reasons shall be closed for a minimum of 5 (five) years and may only be reopened or re-activated when You make a positive request to the Operator for Your account to be reopened after the 5 (five) year period has elapsed. Should You not make such a request Your account shall remain closed. For the avoidance of doubt, the Operator shall not give a 24hr (twenty-four hours) cool-off period for time-outs, and hence in this case, Your Member Account shall re-open automatically once the selected period has expired.

19.6 Should you wish to withdraw any of Your remaining funds during the period of self-exclusion, you may contact the Operator on the Customer Support Contact.

20. Fraud and Anti-Money Laundering

20.1 All transactions will be checked by the Operatorpersonnel in accordance with the prevention of money laundering laws and regulations as applicable from time to time.

20.2 Any suspicious activity on Your Member Account could lead You to being reported to the relevant authorities and to the consequential freezing of Your funds. The Operator also reserves the right to suspend or close Your Member Account and confiscate Your funds in case of any suspicious fraudulent or illegal activity.

21. Privacy Policy

21.1 The Operator processes Your personal data in order to provide You with the Website and Games for Your use and entertainment. To understand how, why and which personal data the Operator processes about You, You can read the Privacy Policy (https://www.gogocasino.com/privacy-policy). This Privacy Policy will inform You also as to how the Operator looks after Your personal data when You visit our Website and/or use the Operator services and Games, and tell You about Your privacy rights and how the data protection law protects You.

21.2 In case of any difficulty, question or concern about this Privacy Policy, please contact the Operator’s Data Protection Officer on the DPO Email, dpo@gogocasino.com.

21.3 Your acceptance of these T&Cs includes Your full acceptance of the Operator’s Privacy Policy which is included by reference in these T&Cs.

22. Complaints and Dispute Resolution

22.1 If You have a complaint, You can contact the Operator on the Customer Support Contact as indicated in these T&Cs. The Operator's team members will endeavour to reply to You within 10 days, unless there are external factors causing delays.

22.2 The Operator will use its reasonable efforts to resolve a reported matter promptly.

22.3 If You have a query with regard to any transaction on the Website, You may also contact the Operator on the Customer Support Contact as indicated in these T&Cs with details of the query. The Operator will review any queried or disputed transactions.

22.4 Please note that while the Operator is the Operator offering the Games to You, the Operator has not supplied or developed the Games and therefore does not have ownership of, or responsibility for, such Games.

22.5 To ensure Your protection and best customer care service, the Operator, records and/or monitors all telephone conversations, emails and correspondence between You and the Operator.

22.6 The Operator will not tolerate derogatory, abusive or violent behavior or statements that are threatening, vulgar, defamatory or otherwise offensive. Should You behave in any such manner towards the Operator's employees, (as determined in the Operator's sole opinion), the Operator reserves the right to suspend and/or close Your Member Account and stop all communication and/or replies from the Operator, and/or take any further measures as may be deemed appropriate, including reporting to relevant law enforcement authorities and agencies.

22.7 To the extent that You are not satisfied with the Operator’s response or if a claim cannot be resolved, You may contact eCOGRA, (a dispute resolution service) at eCOGRA, 77 Windsor Street, Sliema, SLM1853, Malta, e-mail: complaints@ecogra.org, phone: +44 20 7887 1480 for the matter to be settled. The eCOGRA website is the following: https://ecogra.org/.
22.8 A secondary option for raising a dispute is available via the Online Dispute Resolution (ODR) platform. Access to the platform is obtained at http://ec.europa.eu/odr. A decision of the ADR or ODR is considered to be binding where the amount of the claim does not exceed five thousand euro (€5,000) or the equivalent in the player’s national currency. Where the decision is in relation to a claim which exceeds five thousand euro (€5,000) or the equivalent in the player’s national currency, the Operator reserves the right to consider such a decision to be non-binding, on the basis of the Operator’s ADR Policy. In such instances, recourse may be made by the player to the Court of Magistrates of Malta or to the Superior Courts of Malta, depending on the amount of the claim, in order to obtain a binding decision.
22.9 The Operator reserves the right to keep all the information and personal data in relation to Your complaint, to the extent that this is required or permitted by law. You have the right to access personal data held by the Operator about You as provided in the Privacy Policy.

23. Limitation of Liability

23.1 You enter and use the Website and participate in the Games at Your own risk. The Website and the Games are provided ‘as is’, without any warranty whatsoever, whether express or implied.

23.2 Without prejudice to the generality of the foregoing, the Operator, its directors, employees, partners, service providers do not warrant that:

  1. the software, Website or Games is/are fit for their purpose;

  2. the software, the Website or the Games are free from errors;

  3. that the Websites and/or Games will be accessible without interruptions;

23.3 And therefore shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to Your use of the Website or Your participation in the Games.

23.4 You hereby agree to fully indemnify and hold harmless the Operator, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to Your use of the Website or participation in the Games.

24. Anti-Money Laundering Reporting

24.1 If You become aware of any suspicious activity relating to any of the Games on the Website, You must report this to the Operator immediately.

24.2 The Operator may suspend, block or close Your Member Account and withhold funds if suspicions of money laundering occur in accordance with any applicable anti-money laundering legislation or guidance.

25. Breaches, Penalties and Termination

25.1 If You breach any material provision of these T&Cs or if the Operator has a reasonable ground to suspect that You have breached them, the Operator reserves the right not to open Your Member Account and/or to freeze, suspend or close Your Member Account, withhold any money in Your Member Account (including any deposit) and use such funds on Your Member Account to settle any damages incurred in this respect.

25.2 If the Operator suspects that You are engaged in illegal or fraudulent activities when using the Website or the Games; or are in breach of these T&Cs; or that You are having problems with creditors or otherwise behaving in any way which is detrimental to the Operator,the Operator may freeze, suspend or close Your Member Account or cancel any stakes at the Operator's absolute discretion.

25.3 Without prejudice to the generality of the foregoing, in order to mitigate and prevent illegal or fraudulent activity through use of the Operator’sWebsite and Games, the Operator may, at its discretion, request that You cease to and/or refrain from making use of a VPN or Proxy on Your Operator’s account. If suspicious, illegal or fraudulent activity is detected on an account while a VPN or Proxy is or was in use, the Operator shall have the right to block the said Member Account and funds held thereon, based on its assessment of the activity in question.

25.4 You acknowledge that the Operator at its own discretion may decide to suspend or permanently bar You from using the Website if You have violated these T&Cs, without any right for challenge, appeal or compensation.

26. Intellectual Property

26.1 LeoVegas Mobile Gaming Group, is the sole owner of the “GoGo Casino” brand, trademark and logo, and all registered and unregistered names, signs and distinctive devices used on the Website. Any unauthorised use will result in legal action against the infringer.

26.2 The Website is the uniform resource locator of the Operator and no unauthorised use may be made of this URL on another website or digital platform without the Operator's prior written consent.

26.3 The Operator is the owner or the rightful licensee of all intellectual property rights to the technology, software and business systems used within the Website.

26.4 The structure and contents of the Website (including but not limited to text, graphics, code, files and links) are subject to intellectual property rights including but not limited to copyright and database rights owned by the Operator. All rights reserved.

26.5 The Website and its contents may not be reproduced, transmitted or stored in whole or in part without the Operator's written consent. Your registration and use of the Website and Games does not confer any rights whatsoever to the intellectual property contained in or on the same Website and Games.

26.7 Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of the Operator.

26.8 You agree not to use any automatic or manual device to monitor the Website, any Operator’s web pages or any content therein. Any unauthorised use or reproduction may be prosecuted.

27. Applicable Law and Jurisdiction

27.1 The Operator is a company based in the Republic of Malta. The contractual relationship between You and the Operator is governed by these T&Cs and shall be construed in terms of the Laws of Malta.

27.2 You hereby irrevocably agree that any dispute or claim arising out of these T&Cs and/or Your use of the Website or Games, shall be subject to the exclusive jurisdiction of the Maltese Courts.

27.3 These T&Cs are published in a number of languages for information purposes and ease of reference. It is however the English version of these T&Cs only, which forms the legal basis of the relationship between You and the Operator, and in case of any discrepancy between a non-English version and the English version of these T&C, the wording of the English version shall prevail.

28. Miscellaneous

28.1 If any part of these T&Cs is held to be invalid or unenforceable in terms of applicable law, the remaining parts of these T&Cs shall remain in full force unless the deletion of such invalid part results in a fundamental change to these T&Cs.

28.2 The Operator reserves the right to assign or otherwise lawfully transfer any right or obligations arising in terms of these T&Cs. You will not have the right to assign or otherwise transfer any rights or obligations arising in terms of these T&Cs without the Operator's prior written consent.

28.3 Save for cases of fraud, these T&Cs and the rules referred to herein, constitute the entire agreement between You and the Operator with respect to the Website, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between You and the Operator with respect to the Website.

28.4 A printed version of these T&Cs and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these T&Cs or arising out of Your use of the Website and Games, to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Sports

A. Conditions of agreement

1) Introduction

1) This set of terms and conditions govern the use of the the operator Sports Book (the “Sports Book Rules”). When placing a bet with the operator’s Sports Book, the Account Holder agrees that they have read, understood and agree to be bound, by these Terms and Conditions in addition to the operator’s general Terms and Conditions applicable at any time, click here.

2) The use of the operator’s Sports Book is subject to the regulations imposed by the Stipulated Regulator. To the extent that any decision issued by the Stipulated Regulator conflicts, or is inconsistent, with these Sports Book Rules, the decision issued by the Stipulated Regulator will supersede any relevant clause(s) of these Sports Book rules.

3) The operator reserves the right to make changes to betting limits and offerings.

4) Any reference in these Sports Book Rules, to words/objects that appear in singular, also applies to plural. References to gender are non-binding and to be treated for information purposes only. All references to “including” shall mean “including without limitation”.

5) Should it be applicable, any reference to the operator’s website and its contents is also to be considered as applicable for Casino/offline/land-based environments, including Self-Service Terminals (SST), Over The Counter (OTC) and Bring Your Own Device (BYOD).

2. Definitions

1) "Error" is a [mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, technical hazard, registration error, transaction error, manifest error, force majeure and/or similar], which may or may not be apparent to the Operator and/or the Account Holder at the relevant time [which has caused or resulted in bets [being offered and/or accepted]].

Examples of errors include, but are not limited to:

• As a result of failure of established risk management controls.

• As a result of inappropriate manipulation of offers or settlement procedures as well as any fraudulent activity.

• Incorrect payouts.

• Cyber attacks.

• Bets accepted; During technical problems that would otherwise not have been accepted; at odds/prices that have been increased, improved or enhanced from the odds/prices that would have otherwise been offered.

• On events/offers that have already been decided or concluded, or in relation to which the operator had suspended betting.

• On events/offers after the event/match/offer has started (except for live betting bet types).

• On markets/events containing participants that are not part of the event.

• Otherwise than in accordance with the applicable laws.

• At odds that are materially different from those available in the general betting industry at the time the bet was accepted, whereby the operator will use a majority of betting industry operators, to determine whether odds offered were “materially different”.

• At odds which reflect an incorrect score, standing or ranking situation, including where incorrect odds are offered, as a result of any errors or omissions made in respect of the announcing, publishing, or reporting of a score, standing or ranking situation.

• At incorrect odds where it is clear that the actual chances of the event occurring at the time the bet was accepted were materially different, or

• That the bet has been placed by someone other than the Account Holder (including where someone has gained access to the Account holders’ account) or where the Account Holder is victim of fraudulent activity.

2) "Influence Betting" is an act, prohibited by the operator, where an Account Holder, or parties acting in association with an Account Holder, can influence, or have influenced, the outcome of a match or an event - directly or indirectly.

3) "Syndicate Betting" is an act, prohibited by the operator, where Account Holders act together to place a bet or series of bets on the same event or competition, or when an Account Holder places a bet on behalf, or for the intended benefit, of another individual or other individuals. Where there is evidence of Account Holders acting together in this manner the operator reserves the right to make the relevant bets void and/or withhold payment of returns pending the outcome of subsequent investigations to determine whether (in [the Operators’] sole opinion), Syndicate Betting has taken place.

3. Bet Acceptance

1) Each bet constitutes a legally binding betting contract between the Account Holder and the operator. The formation of such betting contract requires the following phases:

i. The advertisement of a betting market.

ii. The request to place a bet or wager on the betting market by the Account Holder.

iii. The acceptance and confirmation of the bet or wager by the operator.

2) A bet is not accepted and confirmed until it shows in the Account Holder’s bet history. Once it does, the contract will be considered duly formed. In cases of uncertainty about whether a bet has been accepted, the Account Holder is requested to check the open (pending) bets or contact Customer Service for confirmation. No bet or wager will be considered as completed unless confirmed via the Account holder’s bet history or Customer services.

Unless accepted in Error, once accepted, a bet cannot be withdrawn by the Account Holder. It is the responsibility of the Account Holder to ensure details of the bets placed are correct.

3) Should a dispute arise about the acceptance (or lack thereof) of any bet, or the time at which any bet was placed, the operators’ transaction log database will be the ultimate authority in determining such matters.

4) The operator may refuse to accept any bets [or wagers] at any time and for any reason including in order to:

a) Preserve the viability of the offered market (for example, without limitation, in relation to events where there is an extraordinary or unbalanced number of bets on the same market).

b) Protect the Account Holder (e.g., without limitation, in relation to the event in which the Account Holder display pathological behaviour and refuse to self-exclude).

c) Protect other users (e.g., without limitation, in connection with the event in which the Account Holder have a betting pattern that could adversely affect the regular betting activity of other users).

d) To protect the operator (for example, without limitation, in the event that the Account Holder exhibits money laundering, collusive or fraudulent behaviour, we suspect that Account Holder is using a third party's account, is allowing a third party to use the account, or is using automated means, bots, software or similar means, or engaging in arbitrage).

5) The operator, depending on the level of risk, instead of refusing a bet or a wager, may accept the bet request placed by the Account Holder up to a certain amount thereof.

4. Betting and Payout Limitations

1) In order to guarantee the viability of each market, to avoid potential cases of fraud and match-fixing, and to be able to make a correct estimate of the risk involved in each product offered, the operator will limit the net payout (the payout after the stake has been deducted) on any bet or combination of bets by one Account Holder at for any bets placed or settled within a 24-hour timeframe.

2) The operator determines that the minimum bet stake accepted will be and the maximum stake accepted will be , notwithstanding potential exceptions, dependent on the markets and bets proposed.

3) The operator reserves the right to decline, all, or part of, any bet requested. This includes the possibility that a "System bet" as defined in <Section B, Para 4> is not accepted in full, either in terms of stakes or combinations included in said "System bet". All bets placed through any the operator platform, also including bets requesting manual approval, may be subject to a time delay prior to acceptance, the length of which may vary.

4) All odds offered are subject to variation. Such fluctuation is determined by the operator Bets are accepted only at the odds available in the betting grid, at the time the bet was accepted by the operator, irrespective of any other claim or previous publication present on the website or any other media detailing otherwise.

5) All payout calculations when settling bets will be done based on Decimal odds, irrespective of any other format displayed/chosen at time of bet placement.

5. Cancellation (Voiding) of Bets

1) A bet can be declared void, under the circumstances described in clause 3 below. If a bet is voided, it will be settled with odds of 1.00.

2) A bet made as an accumulative bet shall remain valid, notwithstanding a match or an event which is part of the accumulative bet being void.

3) The operator reserves the right, to declare a bet void, totally or partially, if any of the following, or similar, circumstances have occurred:

a) Bets have been offered, placed and/or accepted due to an Error and/or at odds which significantly differ from those currently present elsewhere in the betting industry market (see Section A, Para 2, clause 1)

b) Bets placed while the website was encountering technical problems, that would otherwise not have been accepted;

c) Influence Betting;

d) Syndicate Betting;

e) A result has been affected by criminal actions - directly or indirectly;

f) A public announcement has occurred in relation to the bet which significantly alters the odds.

g) A bet has been offered on the relevant market in breach of the gambling regulation in the specific jurisdiction

4) Past-posting and other cancellations: While the operator employs its most reasonable endeavours to ensure the best user-experience, should a market be available for betting when it should have been removed or else with incorrect odds, the operator reserves the right to void all bets accepted within said circumstances in accordance with <Section A, Para 5.3>. Similar situations include, but are not limited to:

(i) 'Pre-match' bets placed/accepted after the event has started;

(ii) 'Live' bets placed/accepted at incorrect odds due to delayed or failing ‘Live’ coverage, or on odds which represented a different score than the actual;

(iii) Bets placed following the last instance that a participant/outcome had any chance to influence the match/event scoring applicable to the relevant market and an eventual withdrawal/disqualification/cancellation/format change or anything which precludes the ability of the applicable participant/outcome to influence said scoring will be declared void; (iv) Bets placed with odds which do not reflect that a related event was underway and where conditions could have been altered in a direct and indisputable way, or else after an event which could normally be deemed as leading to the outcome is happening or has happened already.

5) Related contingencies: Unless placed via the operator's in-event combination functionality, or offered explicitly as a specific offering, the operator prohibits accumulator bets that include two or more outcomes which might turn out to be related (e.g. Team X to become champions and Player Y to be Top Goal Scorer in the same league). Although the operator takes all necessary steps to prevent such possibilities, in the eventuality that this would happen, the operator reserves the right, to declare void all parts of the accumulative bet which include the correlated outcomes whose odds are not indicative of the related contingency.

6) Bets can be voided regardless of whether the event has been settled or not.

6. Disclaimer and Priority

1) The operator reserves the right, to adjust a Payout credited to an Account Holder’s balance if the Payout has been credited to the Account due to an Error.

2) In order to adjust any inaccuracy in the Account Holder's balance following amounts credited due to Error, the operator reserves the right to take any necessary action, without prior notice and within reasonable limits, to adjust the Account Holder's balance through the reversal, amendment or cancellation, of any subsequent transaction on the Account Holder's account.

3) These rules are applicable to all transactions with the operator Sports Book and may be supplemented with other Rules. In the event of ambiguity, priority should be considered in the following order:

a. Rules and conditions published in conjunction with an offer and/or campaign.

b. Sport-Specific Rules.

c. General Sports Book rules.

4) Should unforeseen circumstances occur for which settlement is not covered explicitly by these rules the operator reserves the right, to settle affected bets on an individual basis on the basis of equity, attaining itself to generally accepted betting norms, customs and definitions.

5) Any data provided or accessible in, from, or related to the Sports Book, may be used by the Account Holder for private, non-commercial use only and any use or attempted use of such data for commercial purposes is strictly prohibited.

6) The operator has the right to enforce a term of the contract relating to the Sports Book against any Account Holder.

B. General Betting Rules

1. Common Terms of Reference

1) Unless listed either in conjunction with the bet offer, or else in the Sport Specific rules, all bets should be considered valid for the result at the end of the "Regular Time" or "Full Time" only. "Regular Time" or "Full time" is defined as interpreted by the official rules published by the respective governing body. For example, in Football, full time is stipulated to be 90 minutes including injury time, and in Ice Hockey it is stipulated as the 3 x 20-minute periods. Should the governing body decide to stipulate, before the start of the event, that the said event is to be played over a different duration, this will be treated as being the official rules for the event (for example, football matches played with 3 x 30 minutes or 2 x 40 minutes formats). Nonetheless, such occurrence is limited to the "regular" playing time and does not include any prolongation such as extra time or overtime, unless explicitly stated.

2) "Livebetting" is where it is possible to bet during an ongoing match or event. The operator does not acknowledge or accept any liability whatsoever if it not possible to place a bet or the live score update is not correct. At all times it is the Account Holder's responsibility to be aware of the match and the events surrounding it such as the current score, its progression and how much time remains before the match is completed. The operator does not accept any liability for changes to the Livebetting schedule or interruption of the Livebetting service.

3) The Cash Out function allows the Account Holder the possibility to redeem a bet, which status has not been settled yet, at its current value. It is available on selected events both in pre-match and live, as well as on both single and multiple bets. Cash Out functionality cannot be used on free bets. Cash Out requests might be subject to the same delay procedure as listed in <Section A, Para 4.2>. Should it happen that during this delay, for whatever reason, either the offer is removed, or odds fluctuate, the Cash Out request will not be accepted, and the Account Holder will be notified with an on-screen message. The operator reserves the right to offer such functionality at its own discretion and does not acknowledge or accept any liability whatsoever should the functionality not be available. Should a Cash Out request be successful, the bet will be settled immediately and any subsequent events which occur in relation with the bet will not be considered. In the instance of a Cash Out bet having suffered from a technical, pricing or settlement error at any time between the time of original offering and the final settlement, the operator reserves the right to rectify such inaccuracy in accordance with <Section A, Para 6.2>.

4) The "Participant" is an object constituting part of an event. In "Head-to-Head" and "Triple-Head" the Participant only refers to objects that are subject to the "Head-to-Head" or "Triple-Head" event in question. For sake of clarity a “participant” is to be intended as a single player, a team or any group of individuals grouped/listed together. Any reference to participants within these rules is to be intended accordingly regardless of whether its definition is in singular or plural.

5) The deadline (cut-off time) shown on the website is to be treated for information purposes only. The operator reserves the right, to suspend, partially or completely, the betting activity at any time where it deems necessary.

6) Statistics or editorial text published on the the operator’s website(s) are to be considered as added information. The operator does not acknowledge or accept any liability if the information is not correct. At all times it is the Account Holder’s responsibility to be aware about circumstances relating to an event.

7) Theoretical return in fixed odds betting to the player is given by the odds from all possible outcomes in the offer. The theoretical payback to a player on a bet offer with 3 outcomes a, b and c can be calculated as follows.

Theoretical % = 1 / (1 /” odds outcome a” + 1 / “odds outcome b” + 1 / “odds outcome c”) x 100

2. Bet Types

1) "Match" (aka 1X2) is where it is possible to bet on the (partial or definite) outcome of a match or event. The options are: "1" = Home team/Player 1, or the participant listed to the left side of the offer; "X" = Draw/Tie, or the selection in the middle; "2" = Away team/Player 2, or the participant listed to the right side of the offer. In particular instances or specific competitions, the operator might display an offer in the so-called “American” format (ie: Away Team @ Home Team), where the host team is listed following the visiting team. Irrespective of the positioning of the teams on the board/betslip, the references to “Home” and “Away” teams will always refer to the actual teams playing at home (host) and away (visitor) respectively, as determined by the official organization bar the exceptions as detailed in <Section B, Para 5.32>

2) "Correct Score" (aka Result Betting) is where it is possible to bet on the (partial or definite) exact score of a match/event, or part of it.

3) "Over/Under" (aka Totals) is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.). Should the total amount of the listed occurrences be exactly equal to the betting line, then all bets on this offer will be declared void. Example: an offer where the betting line is 128.0 points and the match ends with the result 64-64 will be declared void.

4) "Odd/Even" is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.)."Odd" is 1, 3, 5 etc.; "Even" is 0, 2, 4 etc.

5) A "Head-to-Head" and/or "Triple-Head" is a competition between two or three participants/outcomes, originating from either an officially organised event, or else, as virtually defined by the operator.

6) "Half time/Full time" is where it is possible to bet on the result in Half time and the outcome at the end of the listed timeframe. E.g. if at Half time the home team is leading 1-0 and the match ends 1-1, the winning outcome is 1/X. Bets on this market will be declared void should the match be played in a format where it is impossible to determine an outcome based on the timeframes listed within the offer.

7) "Period betting" is where it is possible to bet on the outcome of each separate period within a match/event. E.g. If the period scores in an ice hockey match are 2-0 / 0-1 / 1-1, the winning outcome is 1/2/X. Bets on this market will be declared void should the match be played in a format where it is impossible to determine an outcome based on the timeframes listed within the offer.

8) "Draw No Bet" (aka Moneyline) is where it is possible to bet on either "1" or "2" as defined in <Section B, Para 2.1>. It is also common practice to refer to "Draw No Bet" in cases where no draw odds are offered. Bets will be voided should the specific match/event not produce any winning outcome (E.g. match ends as a draw), or the occurrence not happen (E.g. First Goal, Draw No Bet and match ends 0-0).

9) "Handicap" (aka Spread) is where it is possible to bet on whether the chosen outcome will be victorious once the listed handicap is added/subtracted (as applicable) to the match/period/total score to which the bet refers to. In those circumstances where the result after the adjustment of the handicap line is exactly equal to the betting line, then all bets on this offer will be declared void. Example: a bet on -3.0 goals will be declared void if the chosen team wins the match by exactly 3 goals difference (3-0,4-1, 5-2, etc). Any reference in this section to the term “margin” is intended to be understood as the outcome emerging from the subtraction of the goals/points scored by the 2 teams/participants.

Unless otherwise stated, all handicaps listed on the the operator site are to be calculated based on the result from the start of the listed match/period to the end of the specified match/period. It is however customary that for certain handicap bet offers in specific sports (Asian Handicap in Football), only the outcomes obtained from the time of bet placement until the end of the listed timeframe will be taken into consideration, thus disregarding any goals/points scored before the time the bet was placed and accepted. Any bet offer with these characteristics will be clearly displayed on site and highlighted in the bettors’ Bet History with the score at the time of bet placement.

There are 3 different “handicap betting” formats:

2-way Handicap: Team A (-1.5) vs Team B (+1.5)

Example:

• Team A is given a -1.5 goal handicap in the match. For the bet to be won, Team A must win the match with a margin equal or bigger than the listed handicap (ie. 2 goals or more).

• Team B is given a +1.5 goal advantage in the match. For the bet to be won, Team B must either win the match, match finish in a draw or not lose with a margin equal or bigger than their listed advantage (ie. lose with a 1 goal margin).

3-way Handicap: Team A (-2) Draw (Exactly 2) Team B (+2)

Example:

• Team A is given a 2 goal handicap in the match. For the bet to be won, Team A must win the match with a bigger margin than the listed handicap (ie. 3 goals or more).

• Draw would be the victorious outcome should the match end up with exactly the listed margin (ie. match ends with results such as 2-0, 3-1 and 4-2). • Team B is given a 2 goal advantage in the match. For the bet to be won, Team B must either win the match, match finish in a draw or not lose with a margin equal or bigger than their listed advantage (ie. lose with only a 1 goal margin).

Asian Handicap: Team A (-1.75) vs Team B (+1.75)

Example:

• Team A is given a -1.75 goal handicap in the match. This means that the stake is divided into 2 equal bets and placed on the outcomes -1.5 and -2.0. For the bet to be fully paid out at the listed odds, Team A must win the match with a bigger margin than both of their listed handicaps (ie. 3 goals or more margin). In the eventuality that Team A wins with only a 2 goal margin, the bet will be considered as partially won with a full payout on the -1.5 part of the bet and a refund on the -2.0 side since the outcome on that part of the bet would be considered a “tie”. Should the match produce any other outcome, including a Team A victory with only 1 goal of margin, the whole stake would be lost.

• Team B is given a +1.75 goal advantage in the match. This means that the stake is divided into 2 equal bets and placed on the outcomes +1.5 and +2.0. For the bet to be fully paid out at the listed odds, Team B must either win the match, match finish in a draw or not lose with a margin equal or bigger than any of their listed advantages (ie. lose with only a 1 goal margin). In the eventuality that Team B loses with exactly a 2 goal margin, the bet will be considered as partially lost with a refund on the -2.0 part of the bet and a loss on the -1.5 part of the bet. Should the match produce any other outcome which results in a defeat of Team B with a margin of 3 or more goals, the whole stake would be lost.

10) "Double Chance" is where it is possible to bet simultaneously on two (partial or definite) outcomes of a match or event. The options are: 1X, 12 and X2 with "1", "X" and "2" as defined in <Section B, Para 2.1>.

11) "Outright" or "Place" betting is where it is possible to choose from a list of alternatives and bet on the eventuality that a participant wins or places within a specified position in the classification of the listed event/competition. Should two or more participants share finishing positions, the settlement will be based as per the definition in <Section B, Para 5.14>.

12) An “Each Way” bet (aka EW) refers to a bet where the chosen selection must either Win or else Place within the payout terms. The bet is divided in two parts (the “Win” part and the “Place” part) of an equal stake. Settlement of such bets will take into account the applicable rules governing the "Win" and "Place" bets, namely the Sport-specific rules as well as <Section B, Para 5, Clause 11>.

13) "Goal minutes" is where it is possible to bet on the sum of the minutes when the goals have been scored. When settling such bets, goals scored in injury time of both halves are to be considered as having been scored in the 45th minute in case the goal was scored in the first half injury time and the 90th minute in case the goal was scored in the second half injury time. Own goals will not count towards the settlement of individual player’s ‘goal minutes'.

3. Betting Props

1) Fantasy/Virtual "Matches" or "Head to Heads" are implicit match-ups where the performances of two or more participants/teams which are not directly confronting each other in the same match/event/round are compared. Settlement will be based on the number of times each participant records a predefined occurrence (e.g. goals) in the respective match. The following criteria will be used to determine the settlement of these type of offerings:

a. Unless specifically stated the bets refer to the next official match/event/round (as applicable) that the listed participants/teams are scheduled to take part in.

b. All relative matches/events must be completed on the same day/session which the match/event/round is scheduled to be completed for bets to stand, except for those offers the outcomes of which has been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome.

c. Results for these offers will only take into account occurrences deriving from the actual play. Results attributable to walk-overs as well as other decisions as specified in clauses 2, 3 and 4 of <Section B, Para 5> will not be taken into consideration.

d. Should the aforementioned criteria be inconclusive in determining the outcome for these offers, the following criteria will be progressively referenced to in order to settle the offering:

(i) the applicable Sport-specific rules as listed in

,

(ii) Result Settlement rules as listed in <Section B, Para 5>.

Bets will be settled as void should it still be impossible to determine a winning outcome.

1) "Grand Salami" is where it is possible to bet on the total number of listed occurrences (Example: Total Goals, Total Runs) happening in a collection of matches/events on a specified round/day/match day. All relative matches/events must be completed for bets to stand except for those the outcomes of which have been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome.

2) Over/Under bets on classification of participants in performances/events must be interpreted as follows: "Over" means a worse or lower position while "Under" means a better or higher position. Example: A bet on a player's classification in a tournament with an Over/Under line 2.5 will be settled as Under if the player classifies first or second. All other placements will be settled as Over.

3) Bets on "Quarter / Half / Period X" refer to the result/score achieved in the relevant timeframe and does not include any other points/goals/events tallied from other parts of the event/match. Bets on this market will be declared void should the match be played in a format where it is impossible to determine an outcome for the timeframes specified in the offer.

4) Bets on "Result at end of Quarter / Half / Period X" refer to the result of the match/event after termination of the stipulated timeframe and will take into account all other points/goals/events tallied from previous parts of the event/match. Bets on this market will be declared void should the match be played in a format where it is impossible to determine an outcome for the timeframes specified in the offer.

5) Bets on "Race to X Points / Race to X Goals..." and similar offers refer to the team/participant that is the first to reach the specified tally of points/goals/events. If the offer lists a timeframe (or any other period restriction), it will not include any other points/goals/events tallied from other parts of the event/match which are not related to the mentioned timeframe. Should the listed score not be reached within the stipulated timeframe (if any), all bets will be declared void, unless odds for such eventuality have been published within the market.

6) Bets on "Winner of Point X / Next to Score " and similar offers refer to the team/participant scoring/winning the listed occurrence. For the settlement of these offers, no reference to events happening prior to the listed occurrence will be taken into consideration. Should the listed occurrence not be scored/won within the stipulated timeframe (if any), all bets will be declared void, unless odds for such eventuality have been published within the market.

7) Bets referring to the happening of a particular occurrence in a pre-defined time order, such as “First Card”, or “Next Team to receive penalty minutes” will be settled as void should it not be possible, without any reasonable doubt, to decide the winning outcome, for example in case of players from different teams which are shown a card in the same interruption of play.

8) "To score first and win" refer to the listed team/participant being the first to register any scoring in the match and going on to win the match. Should there be no scoring in the match all bets will be settled as void.

9) Any reference to "Clean sheet"/”Shutout” indicates that the listed team/participant must not concede any goal/points during the match/relevant timeframe.

10) " To win from behind" refers to the listed team/participant winning the match after having been at least 1 goal/point behind their opponents at any point in the match/relevant timeframe.

11) Any reference for a team/participant to win all halves/periods (e.g. Team to win both halves) means that the listed team must score more goals/points than its opponent during all the stipulated halves/periods of the match.

12) Any reference to "Injury Time" refers to the amount displayed by the designated official and not to the actual amount played.

13) Settlement of bets on offers such as "Man of the Match", "Most Valuable Player" etc. will be based on the competition's organisers’ decision, unless otherwise stated.

14) Settlement of bets which make reference to terms such as "decisive goal" will be settled based on the scorer of the goal that at the end of the match/tie (as applicable) proves to be the one that has produced an unassailable lead, following which any further goals would prove to be irrelevant towards the final outcome. For a bet to be settled as "YES" the listed player's team must be declared winner of that particular match (in case of one match) or progressing to the next round/winning the competition. Goals scored in Regular Time and Extra Time count but not Penalty Shoot outs.

15) Bets on events which feature a selection of episodes that could happen in a match (E.g. "What will happen first to the player? with options "Score a goal, Get a Yellow/Red Card, Be Substituted) will be settled as void should none of the listed events/outcomes occur, unless odds for such eventuality have been published within the market.

16) Settlement of Transfer bets will also take into account players signed by the club on loan deals.

17) Bets referring to Managerial changes refer to the individual in the Head Coach/Manager role (as applicable) who steps down/is removed from the position for any reason. Bets are valid even in cases where a joint responsible (if any) leaves their position and will be settled accordingly. In case that no more changes are happening between the time the bet is placed and the last league fixture (excluding play-offs, play-outs, post season, etc.) the bets placed after the last Managerial change (if any) will be void, unless a suitable option has been offered for betting. Football markets will consider and settle accordingly, any interim/caretaker Head Coach/Manager who since the last Managerial change has led the team for 10 consecutive matches.

18) Offers referring to which team/participant will achieve a particular accomplishment against another team/participant (E.g. Next team to beat Team X) as well as offers which refer to the classification on a certain date, will stand and be settled regardless of any eventual fixture changes and number of games/rounds played.

19) Settlement of offers referring to which team/participant will be the first to achieve a particular accomplishment against other team(s)/participant(s) (E.g. Team to score first in Matchday X) will be based upon the timeframe in the respective match in which the feat has been accomplished. Example: Team A plays on Saturday and score their first goal in the 43rd minute while Team B plays on Sunday and score their first goal after 5 minutes, then Team B will be settled as winner.

20) From time to time the operator, at its sole discretion and without prejudice to related contingencies as described in <Section A, Para 5, Clause 4>, might decide to publish offerings referring either to the single performance of a participant/team or offerings which combine the potential outcomes of 2 or more teams/participants (example: Enhanced Multiples, Boosted Odds, etc), at higher odds than those normally available. The operator reserves the right to withdraw such offers, edit the respective odds and effect any further changes the operator might deem necessary at its sole discretion. Settlement of these offers will be based on the following criteria in the listed order:

1. Unless specifically stated the offer refers only to the listed day(s) and/or next official match/event/round (as applicable) that the listed participants/teams are scheduled to take part in at the time the offer is published.

2. Results settled as per respective Sport-specific rules. All related events must be completed as scheduled within the applicable timeframes for bets to stand unless any other outcome in the offer would incontrovertibly determine the outcome of the offer in a way that completion (or lack of thereof) of the other events listed in the offer would not influence the outcome of the offer. Such markets will be settled according to the already determined outcomes.

3. Unless explicitly stated within the offer, result settlement will only take into account occurrences deriving from the actual play. Results attributable to walk-overs, protests, changes to the first official result, etc will not be taken into consideration. Bets will be voided should it be impossible to determine a winning outcome in accordance with the respective Sport-specific rules.

4. All connotations related to the offer must be fully and unquestionably complied with, for the bet to be deemed as winning, regardless of any possible conflict with the Sport-Specific rules, or with any potential interpretation based on previous or current presentation of offers related to events in that particular sport and the way these are normally presented in the operator Sports Book. Where applicable, should the offer include any outcome the result of which ties exactly the chosen Over/Under or Spread line (aka PUSH) this will not be considered as having accomplished the listed occurrence and will result in the bet being settled as LOST.

While all necessary precautions have been taken by the operator to ensure a superior user experience, it is to be understood that markets might fluctuate in such a way that, at any given point in time, these markets do not represent an enhanced value comparable to related bet offers currently present on the operator Sports Book. All bets remain valid regardless of these eventual fluctuations.

21) During selected events, the operator will provide users with functionality to place bets combining outcomes and occurrences from the same event (aka Intra-Event Combinations), either through pre-established combinations present in its Sportsbook (excluding Enhanced Multiples, Boosted Odds, etc for which <Section B, Para 3, Clause 21> applies), or through the [BetBuilder] functionality. Such functionality is only present at the operator's sole discretion and without prejudice to related contingencies as described in <Section A, Para 5, Clause 4>. Settlement will be based on the respective Sport-specific rules. All related occurrences must be fully accomplished for a bet to be considered as having happened and eventually paid out at the odds struck. Stakes refunded should any part of the combination be settled as VOID. Where applicable, should the combination feature any outcome the result of which ties exactly the chosen Over/Under or Spread line (aka PUSH), such part of the combination will be removed from settlement calculation and bets will be paid out taking into consideration only the other parts of the combination.

22) “Teaser+” allows the user the possibility to allocate the same pre-set amount of points to all outcomes present in a parlay (combination) containing Spreads (Handicaps), Totals (Over/Unders) or a combination of both. Example: User combines NFL Team X +6.5 points in a parlay with Over 41 points in the NFL match between Team Y and Team Z. By choosing the “Teaser+ Football 6 points” option, the lines and odds get recalculated into a parlay featuring Team X +12.5 points (previously +6.5), combined with Over 35 points (previously Over 41). Should any part of a “Teaser+” bet be settled as void (push), that particular selection will be excluded from the parlay and the computation of odds/payout will be re-adjusted accordingly.

23) Bets referring to “Rest of the match” or similar will consider only outcomes and occurrences obtained from the time of bet placement until the end of the listed timeframe, thus disregarding any occurrences registered before the time the bet was placed and accepted.

24) Bets on specific timeframes/intervals (example: Match result between 60:00-89:59), will consider only outcomes and occurrences accumulated during the specified timeframe/interval. Settlement will not take into account any other points/goals/events tallied from other parts of the event/match outside the specified timeframe/interval, including stoppage/injury time, unless specified.

4. System Bets

1) In Pre-match and Live betting, it is possible to combine up to twelve (12) different offers on a single coupon. Based on these twelve offers, Account Holders can choose their own number of singles, doubles, trebles etc.

2) The operator reserves the right to limit the amount of combinations due to what is known as outcome dependency/related contingencies, as defined in <Section A, Para 5 Clause 4>.

3) It is possible to include one or several matches as ‘bankers’ which means that the selected matches/events will be included in all coupons.

4) A ‘Trixie’ is a combination, which includes one treble and three doubles from a selection of three matches.

5) A ‘Patent’ is a combination, which includes one treble, three doubles and three singles from a selection of three matches.

6) A ‘Yankee’ is a combination, which includes one fourfold, four trebles and six doubles from a selection of four matches.

7) A ‘Canadian’ (also known as ‘Super Yankee’) is a combination, which includes one fivefold, five fourfolds, ten trebles and ten doubles from a selection of five matches.

8) A ‘Heinz’ is a combination, which includes one sixfold, six fivefolds, fifteen fourfolds, twenty trebles and fifteen doubles from a selection of six matches.

10) A ‘Super Heinz’ is a combination, which includes one sevenfold, seven sixfolds, twenty-one fivefolds, thirty-five fourfolds, thirty-five trebles and twenty-one doubles from a selection of seven matches.

11) A ‘Goliath’ is a combination, which includes one eightfold, eight sevenfolds, twenty-eight sixfolds, fifty-six fivefolds, seventy fourfolds, fifty-six trebles and twenty-eight doubles from a selection of eight matches.

For display purposes, when necessary, the second digit after the decimal point of the odds is shown as rounded up in the Account Holder’s bet history to the nearest decimal number. The payout will however be made based on the actual odds multiplied by the stake, disregarding the aforementioned rounding.

5. Result Settlement

1) When settling results the operator will do its utmost to attain itself to information obtained first-hand (during or exactly after the event has been concluded), through TV transmissions, streaming (web-based and through other sources) as well as official sites. Should this information be omitted from first-hand viewing and/or official sources and/or there is an obvious mistake in the information included in the sources above, the settlement of the bet offer will be based on other public sources. Nevertheless, unless a clear and verifiable Error is noted in the first official result, settlement of bets will not include any changes deriving from and/or attributable to, but not limited to: disqualifications, penalisations, protests, sub-judice results and/or successive changes to the official result after the event has been completed and a result has been announced, even preliminarily.

2) a. Settlement of markets held over for more than 1 round/stage (E.g:.Season Bets), will only consider amendments affecting bets for which settlement has not yet been decided. Such measures must be announced by the governing body before the last scheduled round/stage will be considered. Any changes effected after this date, or else referring to bets which have already been settled based on events happening during the event/competition will not be considered.

b. Unless otherwise specified within the offer, implied by the official competition rules or announced beforehand as being the official format for that particular event, any changes from the default sport/event/competition format that result in the operator offering odds/lines/totals which are incongruent with the revised playing format, will result in the voiding of the bets affected by the format change.

c. Offers where the format change does not preclude the governing body from declaring a winner (ex.Season winner), irrespective whether there will be a continuation of play or not, revised length of season/competition etc, will be settled according to the result issued by the governing body granted that said result is issued as per the timeframes listed below and is congruent to the odds/lines/totals available at time of offer publishing.

d. The following settlement provisions apply in such cases:

(i) Should the governing body declare a relevant outcome within 3 months from the last match played before the interruption (be it final classification, cancellation or intentions to resume play), markets will be determined accordingly.

(ii) In case no applicable official communication/result is issued within 3 months from the last match played before the interruption, markets will be settled in accordance with the last classification/rankings available, regardless of number of matches played/current stage/phase of the competition.

(iii) Markets which refer to whether a team/participant will reach a subsequent phase of the competition (example: Play-Offs) will be settled as void should there be any changes to the format/number of participants scheduled to contest that particular phase or that particular phase is not played at all, unless an outcome based on the market connotations at time of bet publishing has already been determined and the change in number of applicable matches bears no influence the outcome of the offer.

(iv) Markets which odds are dependent/based on a full schedule of matches being played (example: Over/Under Wins in the Regular Season/Points in the League), will be declared void should the number of matches played end up being different than originally scheduled at the time of bet publishing, unless an outcome has already been determined and the change in number of applicable matches bears no influence the outcome of the offer.

3) Occurrences which have not been sanctioned and/or acknowledged by the match/event officials (e.g. disallowed goals) will not be taken into account towards the settlement of the bet. As a general rule, and unless the offer specifies otherwise, the operator will settle offers based on the exact time that the flow of play was interrupted/resumed (as applicable) by the occurrence in question (e.g. ball went out of play for a throw-in/goal kick or crosses the line for a goal), or play is interrupted by the referee, whichever is earliest. Occurrences are only considered awarded, if the subsequent related action is performed i.e. (Offside must result in a free kick, corners must be taken, and Goal kicks must be taken). Should the occurrence be only awarded and not taken, it will not be considered for settlement purposes.

4) All bet offers related to matches/events which do not take place at all or are awarded a result through a walk-over decision, will be declared void.

5) In case of an abandoned event, all bet offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, will be settled according to the decided outcome. Should the abandoned event not resume within 12 hours of its start time, all pending offers related to the event will be settled as void.

6) In case an event is abandoned and is scheduled to restart from the beginning, all bets placed before the initial match which could not be settled through the outcomes deriving from the play prior to abandonment, will be declared void regardless of whether or when the match is continued.

7) Unless otherwise stated either in the Sport-Specific rules or in conjunction with the bet offer, specific events forming part of tournaments/competitions which are not held, get postponed and/or rescheduled for a time/date longer than 12 hours from the last scheduled time issued by the governing body due to bad weather, crowd trouble or similar scenarios will be declared void with the following exceptions where bets will remain valid:

a. Events which starting times have not been officially confirmed yet by the governing body at time of bet placement.

b. Events which are moved due to scheduling conflicts/tv broadcasts but remain scheduled to be played within the same matchday/game week/round (as applicable) and the change does not change the order of official fixtures for any of the participants in the offer.

c. Events which start times are anticipated (brought forward) but remain scheduled to be played within the same matchday/game week/round (as applicable) and, without prejudice to past-posting and similar occurrences as defined in <Section A, Para 5.4>, the change does not modify the order of official fixtures for any of the participants in the offer.

For the avoidance of doubt the definition of same matchday/game week/round is to be interpreted as the order of fixtures as dictated by the governing body with each specific match representing a matchday/game week/round. Should this order not be upheld and the sequence of fixtures changes in a way that matches against other teams get scheduled in between so much that the listed fixture ceases to be the next official commitment from that particular tournament/league/competition for all teams involved, that will be considered as not part of the same matchday/game week/round and offers will be declared void. The above does not apply to Season bets which will remain valid granted that the tournament/league/competition is held and decided during the season/year it refers to, regardless of any eventual date changes. In cases of Play-offs series or other series of matches which are scheduled to confront 2 teams over 2 or more matches, any re-scheduling of a single match will be considered as being part of the same matchday regardless of the length of the re-scheduling, granted that the order of home and away fixtures in the series is not modified and the listed fixture takes place within the series. Bets will be declared void otherwise.

8) In cases of events which have not been completed before their natural conclusion, and a result is issued through a decision by the association not more than 12 hours from the event’s start, the operator will use the issued decision as the official result for offers related to the event's outcome, such as Match, Draw No Bet and Double Chance granted that the issued decision does not change the outcome of the said bet offers at the time of the abandonment. In that case the stakes will be refunded. All offers referring to the tallying of particular occurrences (example: Total Goals, Handicaps, etc) will be declared void except for those the outcomes of which have been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome.

9) All bet offers related to uncompleted matches/events where the official governing body is not previously acknowledged (e.g. Club Friendlies) will be declared as void unless at least 90% of the stipulated Regular/Full time is played, see in <Section B, Para 1.1>. Should the match/event be abandoned after 90% has been completed, the settlement will be based on the current score at the time when the match/event was stopped.

10) Unless stated alongside the wagering market, settlement of bet offers, such as, but not limited to, shots, shots on target, ball possession, assists, rebounds, etc. will be based according to the definition with which the official governing body issues said statistics. Unless backed by un-contradictory evidence, the operator will not acknowledge any complaints which derive from a personal interpretation of such terms.

11) With the exception of Trotting and Horse Racing, wagers placed on participants/teams who take no part in an event, will be declared void. However applicable qualifying stages or similar, are to be considered part of the main event, and any participation within, is considered as validating the wager and will not be voided.

The operator reserves the right, to apply Tattersalls Rule 4, as explained in <Section B, Para 6>, on any competition and this will be stated in correlation to the bet offer and/or the relevant Sport-specific rule.

12) No refunds of bets will apply, even if the winning outcome of a match/event is a participant/outcome that has not been listed for betting purposes. On all bet offers the account holder has the possibility to ask for a price on a non-listed participant/outcome. The operator reserves the right, to accept or decline such requests.

13) In case a participant is disqualified/withheld/banned from taking part in a subsequent part/phase of an event/competition, the disqualification will be considered to have taken place at the time of the participant’s removal from the event. No alterations will be made to previous results, regardless of any modifications due to said actions. Bets placed after the disqualified participant last took part in the event will be declared void.

14) If two or more Participants share the applicable finishing positions and no odds have been offered for a drawn outcome, the payout will be calculated by dividing the odds by the number of participants sharing those certain positions and are settled accordingly. The payout will always be at least equal to the stake, except in cases of “Head to Heads”, see <Section B, Para 2.5> and <Section B, Para 5.19>.

15) In “Group Betting” (aka “Best of X”), all listed participants must start the event for bets to stand.

16) In “Group Betting” (aka “Best of X”), at least one participant from the selection list must successfully complete the event for bets to stand. Should that not be the case, and the governing body does not follow specific tie-breaking criteria, the bets will be declared void.

17) In a "Head to Head" between two or three participants, all listed participants must start the particular round/event which the bet refers to, for bets to be considered valid.

18) In a "Head to Head" between two participants, all bets will be refunded if both participants share the same position/score or are eliminated at the same stage of the competition, unless the governing body follows specific tie-breaking procedures, in which case, these will be deemed valid.

19) In a "Head to Head" between three participants and more than one winning outcome, the odds will be divided by the outcomes sharing the winning position, irrespective whether the net outcome is lower than the Account Holder's stake.

20) If a "Head to Head" is offered between different rounds/stages, all participants must take part in the upcoming round/stage for bets to be valid. Should any participant listed in the offer not take any subsequent part, bets placed from after the last time the participant was active in the event will be declared void.

21) Unless specifically stated, whenever the organising association deems it fit to include any necessary rounds, matches, or series of matches (e.g. Play-offs, Play-outs, Postseason) following the end of the so-called Regular Season in order to determine the classification, league winners, promotion/relegation, etc., the operator will take into account the results and outcomes deriving from these matches for settlement purposes of bets referring to the final league classification, promotion, relegation, etc. For example, seasonal bets on the team winning the NHL will refer to the Stanley Cup Winners.

22) Offers which confront against each other the performances of two or more individuals/teams over a stipulated timeframe/competition will only be settled based on the result of the listed participants, disregarding all other participants in the same competition/event.

23) Unless specifically stated, all offers referring to a single player’s performance in a specific domestic league (such as Total Goals Scored by Player X in League Y) or "Head to Head" bet offers involving two players’ performances in domestic leagues, will not take into account those events happening during eventual Play-offs/Play-outs/Post-season or any other matches, or series of, which would happen after the so-called Regular Season.

24) Offers related to a total amount of occurrences/events scored/tallied by a particular team, either in a single team performance in a specific domestic league (such as Total Goals Scored by Team X), or "Head to Head" bet offers involving two teams’ performances in domestic leagues (E.g. Most Penalty Minutes in League X - Team Y vs Team Z), or a cumulative league performance (E.g. Team to receive Most Yellow Cards in League X) will not take into account those events happening during eventual Play-offs/Play-outs/Post-season or any other matches, or series of, which would happen after the so-called Regular Season, unless otherwise specified.

25) In a single player performance bet offer in a specific domestic league (such as Total Goals Scored by Player X in League Y) or "Head to Head" bet offers involving two players’ performances in domestic leagues, unless an outcome has already been achieved, bets will be voided should any of the following occurrences happen to any relevant participant: (i) is not part of the matchday squad for the club/team they are eligible for at time of bet placement in 50% or more of the remaining applicable matches for any reason, (ii) does not take part in at least another match after the bet has been placed, (iii) totals the same amount as the other player, unless a draw/tie option has been offered. Other sports-specific conditions may apply, please refer to the Sport-specific section.

26) In a single player performance bet offer in a specific event (such as Total Goals Scored by Player X in International Tournament) or "Head to Head" bet offers involving two players’ performances in specific events, should any of the following occurrences happen to either of the participants in the selection list, the bets will be considered void: (i) does not take part at all in the event (ii) does not take part in at least another match after the bet has been placed, (iii) totals the same amount as the other participant, unless a draw/tie option has been offered.

27) During specific events the operator might decide to offer for betting a reduced selection of participants and might also include betting options such as "any other", "the field", or similar. This option includes all unlisted participants except for the ones mentioned specifically as available.

28) Offers that make specific reference to a participant’s/participants’ performance in a particular event (e.g. Player X vs The Field) are to be considered void if the mentioned participant(s) do(es) not take part in the competition.

29) Any form of a qualification ahead of the main event is considered to be a valid part of that competition. Thus any participant who is eliminated at qualification stage will be considered losing to anyone that is pre-qualified or is successful in the qualification part.

30) Bet offers which originally require participant(s) to compete in two or more stages/legs to advance into a subsequent phase/round of a competition, will remain valid regardless of any postponement/movement of the actual match dates, given that said match(es) actually takes place within the frame of the competition.

31) A bet on a “To Qualify” market originally requiring just one stage/leg to advance to a subsequent phase/round of a competition (including any eventual prolongations/additional matches, e.g. replays) will be declared void if said match is not decided within more than 12 hours of its supposed start time.

32) Should an event be moved from its originally announced venue and/or have its playing surface changed, this will not be treated as a cause for offers to be voided unless (i) the Sport-specific rules dictate such, and/or the new location in which the event takes place is the habitual "home" pitch of either participant involved in the match.

As a general principle, the operator will refer to the Home team (host) and the Away team (visitor) in accordance with the definition issued by the governing body for that particular match/competition.

Bets on matches played on so-called "Neutral pitches" will remain valid, regardless of whether such information has been detailed in the bet offer and/or the positioning of the teams on the betting board/display. In cases where there is a discrepancy between the positioning of the teams/participants on the official website and their placement on the betting board/display, and such discrepancy causes a significant effect on the odds of the match/competition the operator will void the affected bets. Such eventuality is contemplated only in cases where the discrepancy has a material and visible effect on the odds. For example, in cases of swapped Home and Away teams in an Ice Hockey match the operator will void the bets. Nevertheless the operator will consider valid bets placed on events where the so-called home-field advantage is not considered and in cases of neutral venues. Examples of such cases include but are not limited to tennis tournaments, MMA fights, singles competitions in general, or specific events such as the final/late stages of team competitions being held in pre-established venues, like the Superbowl, the NCAA Final 4 or the Italian Football Cup Final even if the location can be deemed as a potential customary "home" pitch for either of the teams involved. In such cases, said events will be considered as being played in neutral venues and all bets stand, regardless of the positioning of the teams/participants on the official website and their placement on the betting board/display.

33) Information referring to gender of the teams, age groups and youth teams, as well as various definitions of reserve teams (e.g. B and C teams), is to be treated as supplementary information. The inclusion (or lack of) and correctness of such information will not be treated as sufficient cause for the voiding of the offers related to the match/event, given that this does not cause an obvious inconsistency in odds offered.

34) While all necessary precautions are taken by the operator to assure the most faithful rendition of all components involved in a bet offer, it is to be assumed that certain denominations could be represented differently due to different interpretations deriving from adaptations into another language. Such linguistic incongruence will not be treated as sufficient cause for the voiding of the offers related to the match/event, given that it does not create uncertainty with other participants. The same applies for denominations referring to events, team names, sponsor names, etc.

35) In case of bets where there is reference to timeframes, they should be interpreted in the following way: “within the first 30 minutes” will include anything happening until 0 hours 29 minutes and 59 seconds; “between 10 to 20 minutes” will include anything happening from 10 minutes and 0 seconds until 19 minutes and 59 seconds.

36) Unless listed either in conjunction with the bet offer, or else in the Sport Specific rules, bets referring to event/match duration which include non-full integer digits (E.g. 88.5 minutes or X.5 rounds) require the full completion of the full integer of the listed duration for them to be considered won. For example: a bet on Over/Under 88.5 minutes in a Tennis match will be settled as Over only if at least 89 full minutes are completed.

37) The operator acknowledges that some bets might require the rounding-up of percentages, units or other criteria which are decisive for the settlement of the bet. Should that be the case, the operator reserves the right to adjust and settle accordingly.

38) Any reference to goals scored by specific players will not count if they are defined as ‘own goals’ (scored in their own goals) unless otherwise stated.

39) Any reference to confederation, nationality or similar will be subject to the definition by the governing body.

40) Any medals won by a team/nation per competition will count as one (1) single medal regardless of the number of team members.

41) Offers referring to individual player performances' over a particular period/tournament (example: Total Goals Scored by Player X during the World Cup) or confronting performances from 2 individual players during the course of the season (example: Which of Player X or Player Y will score most goals during the season), require all listed individuals to be an active participant in at least one more fixture applicable for the offer after bet acceptance for bets to stand.

42) Offers on whether certain individuals will be occupying a specified position/title/job on a certain date (E.g. Minister X to still be Minister on date Y, Player/Coach to still be with Team Y on Date Z) refer to the individual in question to hold (or alternatively to be appointed in) the listed position uninterruptedly between the time the bet is placed and the specified deadline. Should the individual for any reason whatsoever leave the position before the specified deadline, the outcome of the bet will be considered as not having happened. This is valid even in cases where the individual is re-appointed/signed again in that same position/title/job and even if on the specified deadline the individual is occupying once more that same position/title/job to which the bet refers to. Settlements will also take into account players signed on loan deals.

43) Any bets referring to “breaking” of records require the listed occurrence to be fully accomplished. Equalling the record will not be considered as having fully accomplished the feat. Only the listed occurrence will count for settlement purposes.

6. Tattersalls Rule 4

1) In the event of one non-runner or one non-Participant, the odds on the remaining runners or remaining Participants are reduced in accordance with the so-called Tattersalls Rule 4.

a. Win Betting:

• Current odds of the withdrawn runner/Deductions in percentage of net gain

1.30 and lower 75%

1.31 to 1.40 70%

1.41 to 1.53 65%

1.54 to 1.62 60%

1.63 to 1.80 55%

1.81 to 1.95 50%

1.96 to 2.20 45%

2.21 to 2.50 40%

2.51 to 2.75 35%

2.76 to 3.25 30%

3.26 to 4.00 25%

4.01 to 5.00 20%

5.01 to 6.50 15%

6.51 to 10.00 10%

10.01 to 15.00 5%

15.01 nd higher No deductions made

b. Place Betting:

• Current odds of the withdrawn runner/Deductions in percentage of net gain

1.06 and lower 55%

1.07 to 1.14 45%

1.15 to 1.25 40%

1.26 to 1.52 30%

1.53 to 1.85 25%

1.86 to 2.40 20%

2.41 to 3.15 15%

3.16 to 4.00 10%

4.01 to 5.00 5%

5.01 and higher No deductions made

2) In the event of two or more non-runners or non-Participants, the total reduction shall not exceed 75%. The deduction in this case will be based on the aggregate odds of the withdrawn runners

C. Sports Betting Rules & Limits

1. Olympic and Championship events

1) All conditions stated in this section have priority to any other rule or condition.

2) All bets are valid provided that the event is held and decided during the championship and the year it refers to, regardless of any venue changes.

3) The previous clause is applicable to offers which reasonably fulfil any of the following criteria:

a. the bet refers to events scheduled for the final phase of events forming part of Olympic, World and Continental competitions.

b. the final phase of the event is time restricted.

2. American Football

1) All ‘match’ bets on American Football are determined on the basis of the result after the so called extra (over) time.

2) All ‘match’ offers will only be considered valid should there be less than 5 minutes of scheduled play left in the 4th Quarter/2nd Half, as applicable. Exception will be done for those the outcome of which have been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome.

3) Offers referring to individual player performances' in a single match (example: Total Passing Yards Thrown by Player X) or confronting performances from 2 individual players during the course of a match (example: Which of Player X or Player Y will throw most Passing Yards), require all listed individuals to participate in at least one more play in the match, after bet acceptance for bets to stand.

4) Unless specifically stated or implied in the offer characteristics, settlement of Season bets will be based as per the classifications, definitions and tie-breaking rules as per NFL.com, or the official website of the competition (as applicable).

5) Unless otherwise specified, a typical NFL week/round schedule is considered as running from Thursday to the following Wednesday, as per local stadium time. Any events/offers not completed within the aforementioned timeframe will be settled as void, except for those offers the outcomes of which has already been decided and could not possibly be changed regardless of future events, which will be settled according to the decided outcome. Bets referring to events which have been rescheduled within the same week/round will remain valid as much as said events are played within timeframe above.

6) Matchday/Weekly props is where it is possible to bet on the performances and outcomes of a pre-defined selection of teams and/or individual players’ occurrences happening in a collection of matches/events on a specified week/round/day/match day (example: Total Points Scored in matches from a specific Conference, Highest/Lowest Scoring team, Player Yardage markets etc). All applicable matches/events (including any rescheduling to be played within the aforementioned timeframe), must be completed and validated for the specified week/round/day/matchday for bets to stand except for those the outcomes of which has been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome. In addition, offers referring to the performance of specified players require that all the specified players participate in at least one more play in the match, after bet acceptance for bets to stand.

7) Season bets, regardless whether these include outcomes obtained during Playoffs or otherwise, as well as offers referring to particular teams or player performances, will remain valid irrespective of eventual player trades, team movements, name changes, season length or playoff format changes during any point in the season.

8) Offers referring to individual player performances' (example: Total Passing Yards by Player X during the Playoffs) or confronting performances from 2 individual players over a particular period/tournament/season (example: Which of Player X or Player Y will score most Touchdowns during the Regular Season), require that all listed individuals must be an active participant in at least one more fixture applicable for the offer after bet acceptance for bets to stand.

9) Bets on Double Result (ie. predicting the outcome at Half Time combined with the result at the end of the 4th Quarter) will not take into account any outcomes deriving from Overtime.

10) First/Next Offensive Play markets are settled based on the first/next offensive play from scrimmage (as applicable), excluding Penalties. Should a kick-off be returned for a touchdown, bets will be settled with the outcome of the subsequent kick-off. For settlement purposes, incomplete/intercepted passes, Quarterback sacks or fumbles will be considered as “Pass Play” unless the Quarterback has passed the line of scrimmage, at which point it would be considered as “Run Play”. Fumbles on exchanges to the Runningback will be considered as “Run Play”.

11) Settlement on offers referring to “Offensive Yards” will be based on the net number of yards including any sack yardage lost. Such calculation would be done by adding the relevant passing and receiving yards and subtracting the number of yards lost to sacks from the total.

12) Offers referring to any team scoring a specified successive number of times unanswered will consider scorings tallied during eventual Overtime but excludes any PATs (points after Touchdowns or 2 point conversions).

13) “Team to call first/next Timeout” offers will not take into consideration for settlement purposes any timeouts lost through any other means such as failed challenges, coaches challenges and/or injuries.

14) Settlement on all penalty offers will be based on the penalty being accepted. Declined penalties do not count.

15) Bets referring to the outcome of a particular drive will be settled as void in case of an incomplete drive. In cases where Team A has the ball and fumbles with the ball being recovered by Team B who successively fumbles it back to Team A, the outcome will be settled as a “Turnover”. Turnover on Downs (failed 4th Down attempt), will also be considered as a “Turnover”. Should it happen that a punt is fumbled by the receiving team and recovered by the kicking team, bets will be settled as “Punt”.

16) Offers on whether a 1st Down will be made, refer only to the team currently in possession achieving said accomplishment. Market will be settled as “YES” should a new set of “Downs” be achieved either by Run, Pass (including cases where a Touchdown is scored as a result) or an Automatic 1st Down Penalty. “Safety”, “Field Goal” (irrespective whether the Field Goal being scored or not), fumbles or any change in possession, will settle the offer as “NO”. Any Down replayed due to non-automatic penalties will not be considered for settlement purposes unless committed with 5 yards or less to go.

17) Settlement on which team will gain most Passing/Rushing yards will be based on the gross number of yards thrown/run, including any negative yarding for rushing.

18) For settlement purposes, bets on Touchdown scorers require the listed player to be part of the active roster for that match. Stakes on players which are not on the active roster will be refunded. In cases of “passing Touchdowns” only the player who catches the pass will be considered as the Touchdown scorer.

19) Player props and other stats-based offers will be settled according to the official match reports as published after the game by the governing body.

20) Unless otherwise specified in conjunction with the bet offer, bets on outcomes related to 2nd Half, will only take into consideration points and occurrences tallied/obtained during the specified timeframe and will not consider any points and occurrences tallied/obtained during eventual Overtime.

21) Offers referring to tackles made, will be settled according to tackles made on regular defensive plays only. This will be determined by the final defensive statistics in the official gamebook.

D. Racing

1) Horse Racing

1) General Horse Racing Rules

a) All conditions stated in this section refer only to Horse Racing and have priority over any other rule or condition.

b) All bets are governed by Tattersalls Rules of Betting as described on http://www.tattersallscommittee.co.uk/. These rules will govern the settlement of bets should anything occur that is not covered by the rules within this section.

c) Settlements will be based upon the official result issued at the time of the ‘Weigh In’. Any changes after such result has been announced will not be taken into consideration. In the event of a steward enquiry in races happening in the UK, Ireland and South Africa where the initial result/finishing order is eventually amended, the operator will settle results based on the "first past the post" rule. Any subsequent changes will not be taken into consideration for settlement purposes with the exception of cases where any horse is disqualified due to weighing in light. In such cases, result after “Weigh In” will count. For races happening in other countries besides the aforementioned, the official result issued at the time of the ‘Weigh In’ (or similar local procedure) will count.

d) Any bets, with the exception of “Ante Post Betting” will be considered void should the race be abandoned or declared void. Should the race be postponed to a future day and the ‘Final Declarations’ stand, all bets will be deemed valid provided that the venue for said race has not been changed. In such other cases all bets will be declared void.

e) Any reference to start times published in conjunction with any bet offer, refer to the official scheduled race time in local time. Unless otherwise specified within the Horse Racing rules, all bets will stand irrespective of any eventual changes to the race start time.

f) In the event of a false start, or any other occurrence which would result in a race being re-run, the race will not be considered to have been 'under starter’s orders'. In such case stakes would be refunded on selections not taking part in the re-run. Any returns on the remaining selections would be subject to Tattersalls Rule 4. The number of runners taking part in the re-run will establish the ‘Place’ terms. However, regular Ante Post rules apply for Ante Post bets.

g) Should a race be declared as being a “No-Race” and a re-run takes place, all bets will stand for the Horses that take part in the re-run. Prices offered for a “No-Race” will stand for the re-run race unless there is a non-runner, in which case all bets will be settled as per Tattersalls Rule 4.

h) Settlement of bets on horses which either refuse to come out of the starting stalls, or else refuse to start in a National Hunt race will be based on the pronouncement of the official starter. Should the official starter deem the horse as being a runner, bets on that horse will be settled as lost.

i) A race is considered to be ’Walkover’ when only one horse takes part in the race.

j) ‘Walkovers’ and void races count as races but any selection involved will be treated as a non-runner.

2) Win Betting & Each Way Betting

a) A “Win” bet is a single stake on the chosen selection which will only be considered as won if the chosen horse wins the race.

b) An “Each Way” bet (aka EW) refers to a bet where the chosen selection must either Win or else place within the payout terms. The bet is divided in two parts (the “Win” part and the “Place” part) of an equal stake: thus a £1 EW bet will cost a total of £2.

c) All “Each Way” bets are governed by the Starting Price (aka S.P.) place terms. Thus place terms (1/4, 1/5 and number of places paid) will be determined by the number of horses coming 'under starter's orders' and not by the number of declared runners when the bet was placed.

d) The following are the terms for “Each Way” betting:

i. Handicap Races:

2-4 runners = Win only

5-7 runners = 1/4 the odds 1, 2

8-11 runners = 1/5 the odds 1, 2, 3

12-15 runners = 1/4 the odds 1, 2, 3

16 r more runners = 1/4 the odds 1, 2, 3, 4

ii. Non Handicap Races:

2-4 runners = Win only

5-7 runners = 1/4 the odds 1, 2

8 or more runners = 1/5 the odds 1, 2, 3

e) All Each-Way Doubles, Trebles, etc., are settled win to win, place to place.

f) “Betting Without” refers to the possibility of betting on whether a particular horse will be able to achieve a specific finishing position (Win or Place) should the listed horses be excluded from the computation of the official results.

g) ‘Each Way’ terms for “Betting Without” markets will be based on the number of runners who actually take part in the race after the listed horses are excluded from the total amount or runners.

h) Tattersalls Rule 4 deductions apply in case of non-runners within “Betting Without” markets.

3) Prices - Early, Board and Starting

a) It is possible to select from two (2) pricing options: the price at the time of placement or else the Starting Price (SP). The SP refers to the odds for the chosen selection at the start of the race. Should betting be available during the race, the SP will be calculated based on the last available odds for the selection. It is to be noted that SP is not available for Ante Post betting (AP).

b) Early Prices (EP) are the odds offered on the day of the event. These are usually offered between 8 and 10 am on the day of the event until 15 minutes from the start of the race. There might be cases (such as for Saturday racing and high profile meetings), where once the final declarations are known, EP are offered at different timeframes than the ones mentioned above.

c) The alternatives to SP, Board Prices (BP) or Industry Prices (IP) are normally shown around 15 minutes prior to the race.

d) Any bet, other than those placed at SP will result in the settlement being based on the price taken at the time of bet placement, as well as subject to the other rules stated in this section.

e) Stakes placed on EP and BP will be refunded in case a horse is withdrawn “not under orders”. Odds on horses within the same race will be subject to Tattersalls Rule 4(c) deductions, if applicable.

f) In cases of withdrawals which result in a new market being formed. All bets taken at EP or BP prior to the new market will be subject to Tattersalls Rule 4(c) deductions, if applicable.

g) Bets are accepted in races of two (2) or more runners for named selections at the current "Board/Show Prices" as transmitted to our service by the official information service (PA),

h) Should an erroneous price be transmitted, all bets taken on outcomes with wrong odds will be settled as void.

i) In cases where to Tattersalls Rule 4 is applicable following the withdrawal of a horse, no further bets will be taken at “Board/Show Price”, unless a new market has been formed.

j) Horses offered as “Price Boosts”, “Knockouts” etc., will also be subject to a Rule 4 deduction should there be an applicable non-runner in the race.

k) Any reference to timeframes, price availability, etc. is to be deemed as indicative and not binding. The operator reserves the right to alter such timeframes, issue prices, as well as suspend availability of any race or betting option at its sole discretion.

4) Unnamed Favourite Betting

The “Unnamed Favourite” (fav) and the “Unnamed Second Favourite” (2fav) refer to selections which are determined based on the following:

a) The horse which is given in the SP at the lowest odds is to be considered as the “Unnamed Favourite”.

b) Should the SP return two horses as the ones with the shortest odds the horse with the lowest race card number will be deemed as the “Unnamed Favourite”.

c) Should a horse be withdrawn ‘not under orders’ but is still returned favourite as per SP, the horse will be treated as a non-runner.

d) In the event of a ‘walkover’, after the market has been displayed all bets will be settled as void.

5) Tattersalls Rule 4

a) Tattersalls Rule 4 is applicable in cases where a horse is withdrawn not coming under starters orders, or is officially deemed by the starter not to have taken part in the race.

b) Tattersalls Rule 4 deducts a set value from winning bets in order to compensate for the withdrawal of a horse in the specific race. The size of the deduction is determined by the odds (Early or Board/Show) that the horse has at the time of its withdrawal.

c) Deductions on the odds of the remaining horses are based on the following:

#Decimal oddsFractional oddsNet deductions
1.1,12 or lower1/9 or shorter90%
2.1.13 - 1.191/8 - 2/1185%
3.1.20 - 1.271/5 - 1/480%
4.1.28 - 1.337/25 - 8/2575%
5.1.34 - 1.441/3 - 11/2570%
6.1.45 - 1.574/9 - 14/2565%
7.1.58 - 1.664/7 - 13/2060%
8.1.67 - 1.834/6 - 4/555%
9.1.84 - 1.995/6 - 49/5050%
10.2.00 - 2.24Evens - 31/2545%
11.2.25 - 2.595/4 - 39/2540%
12.2.60 - 2.798/5 - 7/435%
13.2.80 - 3.399/5 - 23/1030%
14.3.40 - 4.1912/5 - 3/125%
15.4.20 - 5.4016/5 - 22/520%
16.5.50 - 6.999/2 - 23/415%
17.7.00 - 10.996/1 - 9/110%
18.11.00 and higher10/1 and higherNo deduction

d) The tables which are referenced above include odds listed both in decimal and fractional format. In the event that the decimal options are not covered by their fractional equivalent, the operator reserves the right to apply the Tattersalls Rule 4 deductions based on the decimal table.

e) The application of Tattersalls Rule 4 on bets placed at EP will be based on the EP of the withdrawn horse at the time the bet was placed, irrespective of the odds at the time of the horse’s withdrawal.

f) Races which involve more than one withdrawal be subject to a maximum deduction of 90p per £1.

g) Where the total deduction on the market on which the bet was placed is 5p in the £, and only one horse has withdrawn, as a concession, the deduction will be waived. However, if two or more horses are withdrawn an accumulative Rule 4 deduction will be applied.

6) Ante Post betting

a) For a bet to be considered as an Ante Post bet (AP) it is to be placed prior to the overnight declaration stage. Usually, declaration takes place 48 hours prior to race start for Flat racing and National Hunt racing.

b) AP stakes on horses which are not participating in the race will not be refunded and Tattersalls Rule 4 does not apply, unless specifically stated.

c) Should at least one of the following occurrences happen all AP bets will be declared void:

i. The race is abandoned.

ii. The race is officially declared void.

iii. The conditions of the race are altered after bets are made (as defined under Tattersalls Rules).

iv. A horse is balloted out under The Jockey Club Rules of Racing.

v. The venue or running surface is altered (example Turf to Dirt/All Weather or vice versa).

vi. The entries of the race are reopened.

d) Aside from the eventualities stated in this section, all AP bets will be deemed valid if the race is run within 14 full days from when initially scheduled, as long as the conditions of the race remain unaltered. Such conditions include that the rescheduled race is ran on the same track, covering the same distance and that the race is not reopened for new entries. Should the rescheduled race fail to meet any of the aforementioned criteria, all AP bets will be settled as void.

d) AP bets are settled at the price and place terms applicable at the time of acceptance, Should a bet be accepted at wrong odds or Place terms, the operator reserves the right, at its own discretion, to settle the bet as void .

7) Forecast and Tricast betting

1. Forecast & Tricast Betting – General rules

a. Forecasts are made available and accepted in races with 3 or more runners.

b. Tricasts are accepted in races where an official computer Tricast dividend is declared.

c. Should no dividend be declared, bets will be considered as a computer straight forecast on the selections chosen to finish first and second with the third being discounted.

d. Forecast bets are settled in accordance with the computer SP straight forecast returns. Should for any reason a Forecast SP return is not given, bets will be considered void.

e. Forecast bets must always be named. No bets on unnamed favourites are accepted and should such bets be accepted in error, they will be voided.

f. Bets will be voided on Forecast and Tricast bets involving a non-runner.

2. Straight Forecast

A Straight Forecast is where it is possible to bet on the exact finishing order of the first and second placed horse in a race.

3. Reverse Forecast

A Reverse Forecast is where it is possible to bet on the first and second placed horse in a race, irrespective of the finishing order. The cost of this bet is twice that of a Straight Forecast since such bet can be considered as 2 Straight Forecast bets.

4. Combination Forecast

A Combination Forecast is where it is possible to choose 3 or more selections in a particular race. For the bet to be considered as won, 2 of the selected horses must finish in first and second place, irrespective of which order.

5. Tricast

A Tricast is where it is possible to bet on the exact finishing order of the first, second and third placed horse in a race.

6. Combination Tricast

A Combination Tricast is where it is possible to bet on the first, second and third placed horse in a race, irrespective of the finishing order.

8) ‘Place Only’ Betting

The operator reserves the right, to offer a ‘Place Only’ market on certain races. Such bets would be settled in the same way as the ‘Place’ part of an “Each Way” bet.

a) Should a horse be withdrawn ‘not under orders’, all stakes on that horse will be refunded. Deductions in accordance with the Rule 4 tables below will apply. These deductions will be based on the ‘Place Only’ price at the time of the withdrawal and will apply to the ‘Place Only’ market.

b) The number of places paid will be determined by the declarations on the day of the race. Should the number of places be reduced because of a reduction in the number of runners, for the purposes of ‘Place Only’ betting the number of places paid will remain unchanged. However, should the number of runners be equal to or less than the number of places on offer, bets on this market will be declared void and stakes refunded.

c) Deductions on the odds of the remaining horses are based on the following:

#Decimal oddsFractional oddsNet deductions 2nd placeNet deductions 3rd placeNet deductions 4th place
1.1,12 or lower1/9 or shorter45%30%20%
2.1.13 - 1.191/8 - 2/1140%30%20%
3.1.20 - 1.271/5 - 1/440%25%20%
4.1.28 - 1.337/25 - 8/2535%25%20%
5.1.34 - 1.441/3 - 11/2535%25%15%
6.1.45 - 1.574/9 - 14/2530%20%15%
7.1.58 - 1.664/7 - 13/2030%20%15%
8.1.67 - 1.834/6 - 4/525%20%15%
9.1.84 - 1.995/6 - 49/5025%15%10%
10.2.00 - 2.24Evens - 31/2520%15%10%
11.2.25 - 2.595/4 - 39/2520%15%10%
12.2.60 - 2.798/5 - 7/415%10%10%
13.2.80 - 3.399/5 - 23/1015%10%0%
14.3.40 - 4.1912/5 - 3/110%10%0%
15.4.20 - 5.1916/5 - 4/110%0%0%
16.5.20 and higher21/5 and higherNo deductionNo deductionNo deduction

d) The tables which are referenced above include odds listed both in decimal and fractional format. In the event that the decimal options are not covered by their fractional equivalent, the operator reserves the right to apply the 4 deductions based on the decimal table.

9) Special bets

1. Jockey Specials

Jockey Specials is where it possible to bet on a named jockey to ride horses which either win or place in a definite amount of races at a specific meeting, as applicable.

a. In the event that a jockey who is scheduled to ride 3 or less rides, has at least 1 non-runner, the Jockey Accumulator market will be settled as void. Such provision will be in place unless the offers could be settled irrespectively of the outcome of the race involving the non-runner. In this case bets will be settled according to the decided outcome.

b. Jockey Accumulator markets on jockeys scheduled to ride at least 4 rides will remain valid unless the jockey has 2 or more non-runners. In such case bets on this market will be declared void. Such provision will be in place unless the offers could be settled irrespectively of the outcome of the race involving the non-runner. In this case bets will be settled according to the decided outcome.

c. “Place” markets will be settled in accordance with the Place terms applicable for each race.

d. Odds on other Jockey Specials, with the exception of the ‘Jockey Accumulator’ will require the Jockey to win (or Place, as applicable) all the listed races.

e. In the event of non-runners in Jockey Specials on specific races, bets will be settled as void.

f. Jockey Specials will be based on a jockey’s booked rides only. Should a jockey get additional rides at a meeting, these will NOT be considered for the purposes of the bet.

2. Cross Card Jockey Specials

Cross Card Jockey Specials is where it possible to bet on named jockeys, both of which must ride horses which either win or place in a definite amount of races at a specific meeting, as applicable.

a. In the event that 1 or more of the meetings is not completed, bets will be settled as a void. Such provision will be in place unless all offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, make it possible to settle such markets. In this case bets will be settled according to the decided outcome.

b. Jockey Specials rules apply.

3. Trainer Specials

Trainer Specials is where it possible to bet on a named trainer to have horses which either win or place in a definite amount of races at a specific meeting, as applicable.

a. Jockey Specials rules apply.

4. Distance betting – General rules (applicable to all distance betting)

a. Results for winning distance bets will be considered as the officially declared distance between the first and second placed horse past the post, granted that they have followed the correct course and carried the correct weight.

b. The following terminology applies in ‘Distance betting’:

1) “Nose” = 0.05 of a length

2) “Short Head” = 0.1 of a length

3) “Head” = 0.2 of a length

4) “Neck” = 0.3 of a length

5) ‘Half a length’ = 0.5 of a length

6) ‘Three quarters’ = 0.75 of a length

c. The maximum amount of ‘lengths’ in each race is 12 lengths for Flat Racing and 30 lengths for National Hunt Racing.

5. ‘Meeting Winning’ distance betting

a. ‘Meeting Winning’ distance betting is where it possible to bet on the total winning distances in a specific meeting.

b. In the event of a ‘Walkover’, or should no official result be declared, (example: all horses fail to compete), the following amount of lengths will be added to the total: 5 lengths for Flat Racing and 12 lengths for National Hunt Racing.

c. Should a meeting include 1 or more races which are either abandoned or declared void, all bets on this market will be declared void. Such provision will be in place unless all offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, make it possible to settle such markets. In this case bets will be settled according to the decided outcome.

d. The operator, at its sole discretion, reserves the right to offer bets referring to a specific amount of meetings, on a listed day/period. Should any of the listed meetings include 1 or more races which are either abandoned or declared void, all bets on this market will be declared void. Such provision will be in place unless all offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, make it possible to settle such markets. In this case bets will be settled according to the decided outcome.

6. ‘Race Winning’ Distance betting

a. ‘Race Winning’ distance betting is where it possible to bet on the winning distance in a specific race.

b. In the event of a ‘Walkover’, or should no official result be declared, (example: all horses fail to compete), all bets on this market will be declared void.

7. ‘Horse Winning’ Distance betting

a. ‘Horse Winning’ distance betting is where it possible to bet on a specific horse winning a listed race by a particular distance.

b. In the event of a ‘Walkover’ or the specific horse is declared a non-runner, all bets on this market will be declared void.

c. Should the chosen horse not win the race all bets on this market will be settled as lost.

8. Horse Racing combined with any other sports

a. Solely at the operator’s discretion, it might be decided to offer pre-set combinations between Horse Racing and other sports. b. Unless otherwise specified, combinations will include a horse winning a specific race alongside a team/athlete(s) winning a specific match.

c. In the event that any of the chosen horses are non-runners, bets will be settled as void.

d. Unless specifically stated, settlement rules as described in <Section B, Para 5> apply in case of abandoned/postponed sports (non Horse Racing) events.

9. TV special markets

a. All TV special markets refer only to races which are shown live on terrestrial UK TV.

b. Unless specifically stated in conjunction with the bet offer, regular Horse Racing rules apply.

10. Ante Post Specials

a. At the operator’s sole discretion a variety of markets, similar but not limited to the “Daily Specials” might be offered, based on long-term Ante Post races.

b. Unless specifically stated in conjunction with the bet offer, regular Ante Post rules apply.

11. ‘Match’ bets

a. Bets refer to which of the listed horses will have the best finishing position at the end of the race, or after a pre-defined stage.

b. All markets will be settled based on the official result.

c. Should none of the listed horses manage to finish the race, all bets on the market will be declared void.

d. In the event that at least one (1) of the listed horses is a non-runner, all bets will be declared void.

12. ‘Daily Favourites’ bets

a. The Daily Favourites refer to betting on a specified number of Favourites either to Win or Place (as applicable) at a listed meeting.

b. Markets referring to “Place” Favourites will be settled in accordance with the ‘Place’ terms of the respective race in the meeting.

c. Should the SP return more than 1 horse as the ones with the shortest odds, the horse with the lowest race card number will be deemed as the “Favourite”. In the event that the declared “Favourite” withdraws and no market is reformed, the second horse with the lowest race card number will be deemed as the “Favourite”.

d. In cases where there are 4 runners or less, the “Favourite” must win the race for “Place” purposes.

e. In the event that 1 or more races are not completed bets on this market will be declared void. Such provision will be in place unless all offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, make it possible to settle such markets. In this case bets will be settled according to the decided outcome.

13. ‘Daily Accumulator’ bets

a. The Daily Accumulators refer to betting on whether named horses/Favourites will win or place within their respective races, as applicable.

b. Place Accumulators will be settled in accordance with the ‘Place’ terms of the respective race in the meeting.

c. In the event that any of the chosen selections are non-runners, all bets will be settled as void.

10) Reserves

a) In races where Reserves are declared to replace any non-runners, the operator reserves the right, solely at its own discretion, to quote Early Prices for Reserve horses.

b) Odds on any Reserves which run in the race will be used to compensate against any Tattersalls Rule 4 deductions which would be applicable to non-runners.

c) There will not be any Tattersalls Rule 4 deductions on reserves which have Early Prices available and eventually become non-runners. Such provision is not applicable in cases where after the racecourse declaration stage has passed, (45 minutes before race scheduled start); a reserve takes the place of a withdrawn horse, and therefore is considered as an official runner. Following the aforementioned deadline, should the ‘reserve’ horse withdraw, Tattersalls Rule 4 deductions will apply.

11) International Racing

a) This section refers to races held outside Great Britain and Ireland. In cases where these rules are unclear and/or inconclusive, settlement will be based on the other rules present in the Horse Racing section.

b) All races are settled on the basis of the official result issued by the local Horse Racing Authority on the day of the race, including any amendments effected after eventual steward inquiries and objections. Settlement will also take into account any additional rules applied by the relevant local authority/organizing committee.

c) Should an industry Starting Price (SP) be available, bets will be settled in accordance with these prices, with the exception of bets taken at Early Prices (EP). In such cases bets will be settled at EP. In cases where no industry SP is available, bets will be settled Pari-Mutuel/Tote odds.

12) USA Racing

a) This section refers to races held in the USA. In cases where these rules are unclear and/or inconclusive, settlement will be based on the other rules present in the Horse Racing section.

b) All races are settled on the basis of the official result issued by the local Horse Racing Authority on the day of the race, including any amendments effected after eventual steward inquiries and objections. Eventual amendments to the official result, including any changes to the results made at a later date will not be considered.

c) Bets placed at SP will be settled at the industry Starting Price (SP). Bets placed at an Early Prices (EP) will be settled at the EP price taken. In cases where no industry SP is available, SP bets will be settled at the last EP price available before the race started. If no EPs were available, SP bets will be settled in accordance with the US Pari-Mutuel/Tote odds.

d) Should no Industry SPs be returned, no EP taken and/or no dividend declared by the US Pari-Mutuel/Tote, the bet will be settled as void.

e) All US racing bets will be settled according to the horse name only and coupled runners will not be considered for settlement purposes. Therefore, when multiple horses are running with the same cloth number, a bet on any such horse is considered a bet on the named selection only and will not include any other selections with the same cloth number.

f) Each Way bets will be settled using the same each way terms used for UK & Irish racing, applied to the relevant SP or EP.

g) Rule 4 will apply where necessary and deductions will be applied with the same terms applied to UK and Irish racing.

h) Bets will stand in case races are taken ‘off the turf’, and/or where races are scheduled to be run on the turf but are switched to the dirt or AW surface.

i) Forecast and Tricasts will be settled at the Industry Dividends. Should no Industry Dividend be declared, Forecast and Tricasts will be settled at the local US Pari-Mutuel/Tote dividends.

2. Greyhounds

1) General Greyhounds Rules

a) All conditions stated in this section refer only to Greyhounds and have priority over any other rule or condition.

b) The operator will normally publish odds on all events covered by BAGS (Bookmakers Afternoon Greyhound Service) the operator reserves the right to alter such offering by adding or removing events, irrespective of whether the races which are added/removed are covered by BAGS.

c) Settlements will be based upon the official result issued by the governing body. Any changes after such result has been announced will not be taken into consideration.

d) Any bets, with the exception of “Ante Post Betting” will be considered void should the race be abandoned or declared void.

e) Any reference to start times published in conjunction with any bet offer, refer to the official scheduled race time in local time. Unless otherwise specified within the Greyhounds rules, all bets will stand irrespective of any eventual changes to the race start time.

f) Should a race be declared as being a “No-Race” and a re-run takes place, all bets will stand for the greyhounds that take part in the re-run. Prices offered for a “No-Race” will stand for the re-run race unless there is a non-runner, in which case all bets will be settled as per Tattersalls Rule 4.

2) Win Betting & Each Way Betting

a) A “Win” bet is a single stake on the chosen selection which will only be considered as won if the chosen greyhound wins the race.

b) An “Each Way” bet (aka EW) refers to a bet where the chosen selection must either Win or else place within the payout terms. The bet is divided in two parts (the “Win” part and the “Place” part) of an equal stake. Thus a £1 EW bet will cost a total of £2.

c) All “Each Way” bets are governed by the Starting Price (aka S.P.) place terms. Thus place terms (1/4, 1/5 and number of places paid) will be determined by the number of greyhounds effectively starting the race and not by the number of declared runners when the bet was placed.

d) The following are the terms for “Each Way” betting:

2-4 runners = Win only

5-6 runners = 1/4 the odds 1, 2

e) All bets on non-finishers will be considered as losing bets.

f) Should the number of greyhounds finishing the race be inferior to the amount of place terms as listed previously, only those runners officially placed will be treated as winning selections.

g) All Each-Way Doubles, Trebles, etc., are settled win to win, place to place.

h) Each-Way bets are also accepted on Unnamed Favourites.

i) “Betting Without” refers to the possibility of betting on whether a particular greyhound will be able to achieve the highest finishing position should the listed greyhound be excluded from the computation of the official results.

j) ‘Each Way’ terms for “Betting Without” markets will be based on the number of runners who actually take part in the race after the listed greyhounds are excluded from the total amount or runners.

k) Tattersalls Rule 4 deductions apply in case of non-runners within “Betting Without” markets.

l) Should a greyhound become a non-runner after the live show has come through from the track, bets placed on that selection will be declared void. Bets on the remaining runners will be subject to a Rule 4 deduction.

3) Prices - Board and Starting

a) It is possible to select from two (2) pricing options: the price at the time of placement or else the Starting Price (SP) The SP refers to the odds for the chosen selection at the start of the race. Should betting be available during the race, the SP will be calculated based on the last available odds for the selection. It is to be noted that SP is not available for Ante Post betting (AP).

b) The alternatives to SP, Board Prices (BP) or Industry Prices (IP) are normally shown around 5 minutes prior to the race. Bets taken at BP or IP SP will result in the settlement being based on the price taken at the time of bet placement, as well as subject to the other rules stated in this section.

c) Bets are accepted in races of two (2) or more runners for named selections at the current "Board/Show Prices" as transmitted to our service by the official information service (PA),

d) Should an erroneous price be transmitted, all bets taken on outcomes with wrong odds will be settled as void.

e) Any reference to timeframes, price availability, etc. is to be deemed as indicative and not binding. The operator reserves the right to alter such timeframes, issue prices, as well as suspend availability of any race or betting option at its sole discretion.

4) Unnamed Favourite Betting

a) Bets are accepted on the “Unnamed Favourite” only. The “Unnamed Favourite” (fav) refers to selections which are determined based on the following:

The greyhound which is given in the SP at the lowest odds is to be considered as the “Unnamed Favourite”.

b) Should the SP return two greyhounds as the ones with the lowest odds the greyhound with the lowest trap number will be deemed as the “Unnamed Favourite”.

c) Unless specified, should a track hold more than 1 meeting on the same day, the bet will refer for the next meeting to be ran after the bet is accepted.

4) Tattersalls Rule 4

a) Tattersalls Rule 4 is applicable in cases where a greyhound is either withdrawn, or is officially deemed by the starter, not to have taken part in the race.

b) Tattersalls Rule 4 deducts a set value from winning bets in order to compensate for the withdrawal of a horse in the specific race. The size of the deduction is determined by the odds (Early or Board/Show) that the horse has at the time of its withdrawal. c) Deductions on the odds of the remaining greyhounds are based on the following:

#Decimal oddsFractional oddsNet deductions
1.1,12 or lower1/9 or shorter90%
2.1.13 - 1.191/8 - 2/1185%
3.1.20 - 1.271/5 - 1/480%
4.1.28 - 1.337/25 - 8/2575%
5.1.34 - 1.441/3 - 11/2570%
6.1.45 - 1.574/9 - 14/2565%
7.1.58 - 1.664/7 - 13/2060%
8.1.67 - 1.834/6 - 4/555%
9.1.84 - 1.995/6 - 49 - 5050%
10.2.00 - 2.24Evens - 31/2545%
11.2.25 - 2.595/4 - 39/2540%
12.2.60 - 2.798/5 - 7/435%
13.2.80 - 3.399/5 - 23/1030%
14.3.40 - 4.1912/5 - 3/125%
15.4.20 - 5.4016/5 - 22/520%
16.5.50 - 6.999/2 - 23/415%
17.7.00 - 10.996/1 - 9/110%
18.11.00 and higher10/1 and higherNo deduction

d) The tables which are referenced above include odds listed both in decimal and fractional format. In the event that the decimal options are not covered by their fractional equivalent, the operator reserves the right to apply the Tattersalls Rule 4 deductions based on the decimal table.

e) Races which involve more than one withdrawal be subject to a maximum deduction of 90p per £1.

5) Ante Post betting

a) For a bet to be considered as an Ante Post bet (AP) it is to be placed prior to the Final Declarations being known for the race.

b) AP stakes on greyhounds which are not participating in the race will not be refunded and Tattersalls Rule 4 does not apply, unless specifically stated.

c) Should at least one of the following occurrences happen all AP bets will be declared void:

i) The race is abandoned;

ii) The race is officially declared void;

iii) The conditions of the race are altered after bets are made (as defined under Tattersalls Rules).

d) Aside from the eventualities stated above, all AP bets will be deemed valid as much as the race to which the bet refers to is ran within 14 full days from when initially scheduled, unless other arrangements have been agreed.

e) AP bets are settled at the price and place terms applicable at the time of acceptance. Should a bet be accepted at wrong odds or Place terms, the operator reserves the right, at its own discretion, to settle the bet as void.

6) Forecast and Tricast betting

1. Forecast & Tricast Betting – General rules

a. Forecasts are made available and accepted in races with 3 or more runners. Any bets taken on races which contain fewer runners will be settled as void.

b. Tricasts are accepted in races where an official computer Tricast dividend is declared.

c. Should no dividend be declared, bets will be considered as a computer straight forecast on the selections chosen to finish first and second with the third being discounted.

d. Forecast bets are settled in accordance with the computer SP straight forecast returns. Should for any reason a Forecast SP return is not given, bets will be considered void.

e. Forecast bets must always be named. No bets on unnamed favourites are accepted and should such bets be accepted by mistake, they will be voided.

f. Stakes Bets will be voided on Forecast and Tricast bets involving a non-runner.

2. Straight Forecast

A Straight Forecast is where it is possible to bet on the exact finishing order of the first and second placed greyhound in a race.

3. Reverse Forecast

A Reverse Forecast is where it is possible to bet on the first and second placed greyhound in a race, irrespective of the finishing order. The cost of this bet is twice that of a Straight Forecast since such bet can be considered as 2 Straight Forecast bets.

4. Combination Forecast

A Combination Forecast is where it is possible to choose 3 or more selections in a particular race. For the bet to be considered as won, 2 of the selected greyhounds must finish in first and second place, irrespective of which order.

5. Tricast

A Tricast is where it is possible to bet on the exact finishing order of the first, second and third placed greyhound in a race.

6. Combination Tricast

A Combination Tricast is where it is possible to bet on the first, second and third placed greyhound in a race, irrespective of the finishing order.

7) Distance betting

**1. General rules (applicable to all distance betting)

a. Results for winning distance bets will be considered as the officially declared distance between the first and second placed greyhound past the post that have completed the race.

b. The following terminology applies in ‘Distance betting’

1) “Nose” = 0.05 of a length

2) “Short Head” = 0.1 of a length

3) “Head” = 0.2 of a length

4) “Neck” = 0.3 of a length

5) ‘Half a length’ = 0.5 of a length

6) ‘Three quarters’ = 0.75 of a length

c. The maximum amount of ‘lengths’ in each race is 12 lengths.

2. ‘Meeting Winning’ distance betting

a. ‘Meeting Winning’ distance betting is where it possible to bet on the total winning distances in a specific meeting.

b. Should a meeting include 1 or more races which are either abandoned or declared void, all bets on this market will be declared void. Such provision will be in place unless all offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, make it possible to settle such markets. In this case bets will be settled according to the decided outcome.

d. The operator, at its sole discretion, reserves the right to offer bets referring to a specific amount of meetings on a listed day/period. Should any of the listed meetings include 1 or more races which are either abandoned or declared void, all bets on this market will be declared void. Such provision will be in place unless all offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, make it possible to settle such markets. In this case bets will be settled according to the decided outcome.

3. ‘Race Winning’ Distance betting

a. ‘Race Winning’ distance betting is where it possible to bet on the winning distance in a specific race.

b. In the event that no official result is declared, all bets on this market will be declared void.

4. ‘Greyhound Winning’ Distance betting

a. ‘Greyhound Winning’ distance betting is where it possible to bet on a specific greyhound winning a listed race by a particular distance.

b. In the event that no official result is declared, all bets on this market will be declared void.

c. Should the chosen greyhound not win the race all bets on this market will be settled as lost.

8) Trap Challenge/Specials

a) "Trap Challenge" is where it is possible to bet on which trap will have most winning greyhounds at a listed meeting and/or a specified number of races.

b) All bets referring to "Trap Challenge" stand irrespective of vacant traps, 'Reserves' or void races granted that at least half of the specified races have been completed and their result has been issued.

c) For "Trap Challenge" settlement, should two or more greyhounds be deemed the winners of a race, all greyhounds in 1st place (and their respective Traps) will be regarded as having won the specified race.

d) Should two or more Traps share finishing positions, the settlement will be based on the so-called "Dead Heat rule" as per the definition in <Section B, Para 5.14>.

e) Bets referring to the Racing Post Greyhound TV (RPGTV) Flying Four Selections will be declared void should any of the races involved are settled as void, unless the result has already been determined. Any "dead-heat" for first place will also be considered as winner.

eSports

A. Introduction

1. The operator reserves the right to include and treat as eSports, offers on events related to games/genres not listed in the subsequent rules which reasonably fit the said description. Previous or future iterations of games/genre forming part of the same series, will be treated as per the rules related to that particular game/genre as present in these Terms and Conditions, regardless of any different numbering and/or denomination. Should it be the case that a game, genre, event and/or offer related to it is not specifically listed in these Terms and Conditions, settlement of such offers will be based on the general principles established in the Terms and Conditions.

2. When placing a bet with the operator, the Account Holder is agreeing that they have read, understood and will be adhering to the Terms and Conditions present in this section as well as the other Terms and Conditions governing the usage of the operator’s website.

3. Unless specifically stated in this section, the rules present in the operator’s General Terms and Conditions apply. In the event of ambiguity, priority will be set in the following order:

i. Rules and conditions published in conjunction with an offer and/or campaign;

ii. eSports Game-specific rules (if applicable);

iii. eSports Genre-specific rules;

iv. eSports General Result Settlement rules;

v. The operator’s General Terms and Conditions.

4. Should none of the above provide an adequate resolution, the operator reserves the right, according to its own discretion, to settle offers on an individual basis on the basis of equity, attaining itself to generally accepted betting norms, customs and definitions.

B. General Result Settlement rules

1. When settling results the operator will do its utmost to attain itself to information obtained first hand (during or exactly after the event has been concluded) from the organizing association through the game broadcast and any relevant counters it might display, the game API and the official website. Should this information be conflictual, disputed and or omitted from first hand viewing as well as official sources and/or there is an obvious error in the information included in the sources above, the settlement of the bet offer will be based on other public sources.

2. Settlement of bets will not include any changes deriving from and/or attributable to, but not limited to: disqualifications, penalisations, protests, sub-judice results and/or successive changes to the official result after the event has been completed and a result has been announced, even preliminarily. For bets referring to competitions which span over more than 1 round/stage (E.g.: Tournament Bets), only amendments effecting bets which settlement has not been decided yet will be taken into consideration. The following example is being provided as a general guideline of how such bets would be treated in case of comparable situations: A bet on a team to reach the semi-finals of a tournament will be considered as having been attained once the organizing association deems it as such, even if the same team is disqualified from the tournament at a later stage for any reason whatsoever.

3. Whilst all systematic precautions have been put in place in order to represent the most faithful rendition of the event as scheduled by the governing association, any reference to the order in which the participants are shown, venues, etc, is to be deemed for information purposes only. Switching of home/away participants as well as previously announced venues, will not be deemed as valid grounds for cancellation of bets placed.

4. Before or during an event/match, the operator may decide to show current and past scores, counters and other statistics related to the offer. It is to be understood that the operator provides such data for information purposes only and does not acknowledge or accept any liability whatsoever for the accuracy of such data. All data presented in this regard must be treated as unofficial and any inaccuracy will not be deemed as valid grounds for the cancellation of bets placed.

5. Should the name of any participant/event/game be misspelled and/or has changed, bets will remain valid granted that it is reasonably clear and can be ascertained through reputable sources, that the object that the bet has been placed upon, is the same as the participant/event/game intended.

6. The deadline (cut-off time) shown on the website is to be treated for information purposes only. The operator reserves the right, at its own discretion, to suspend, partially or completely, the betting activity at any time where it deems necessary.

7. The operator reserves the right, solely at its own discretion, to void bets should any of the following situations arise:

i. The operator experience lags in receiving data/image streams from any of its sources/providers resulting in the operator presenting odds not reflecting the current state of the bet;

ii. it is reasonably obvious that bets have been placed from accounts which have access to data/image streams not available at that time to the operator;

iii. bets have been placed after any participant has gained an advantage enough to alter the odds of any offer, even just theoretically, without said odds having been adjusted to reflect the current state of the bet.

8. Should a match start at a different time than that listed on the website this will not be deemed as valid grounds for cancellation of the bets, granted that the exact same match is the next match taking place for both teams within the same tournament and is valid for the round/stage initially intended for.

9. Unless specifically stated, if the organising association includes any necessary extra rounds/overtime, qualifying match/es or series of matches in order to determine any classification and/or match outcome, the operator will take into account the results and outcomes deriving from the added matches/rounds/overtime for settlement purposes of bets referring to said match/classification.

10. All bet offers related to matches, or parts thereof, which do not take place at all or are awarded a result through a walk-over decision will be declared void. For settlement purposes action within a match (or part thereof) is considered to have occurred as to either when the game clock has started or whenever a participant performs an in-game action related to the match (or part thereof), whichever happens first.

11. Offers related to matches/or parts thereof which get abandoned for whatever reason and no result is declared by the official organization within 36 hours from the actual match start, will have the stakes refunded on those bet offers whose result has not yet been determined. All bet offers that have been decided prior to the abandonment and could not possibly be changed regardless of future events, will be settled according to the decided outcome.

12. For all Match odds, Series Outcome and Team to go Through offers, the first official decision on the outcome of the offer issued by the governing association within 36 hours of match completion/abandonment will be the deciding factor for the settlement of bets, including but not limited to any decisions involving disqualifications, withdrawals, concessions, etc., which will be taken into account for settlement purposes. In cases where the offer ends in a drawn outcome, with said outcome not having been available as a possible outcome for betting purposes, stakes will be refunded.

13. Should it be decided that an abandoned fixture (or part thereof) is to be continued from the within 36 hours of the original start time, all bets placed on the initial match will stand and will be settled through the outcomes deriving from the continued play.

14. Should it be decided that an abandoned fixture (or part thereof) is restarted from the beginning within 36 hours of the original start time, all bets placed on the initial match which could not be settled through the outcomes deriving from the play prior to abandonment, will be declared void.

15. Should it be the case that either participant is involved in a match from the same tournament with a different opponent between the time of the abandonment and the continuation of the initial match, all pending bets on the initial match, will be settled as void regardless of the outcomes obtained during the continuation of the match.

16. Offers referring to Tournament outcomes and or matches/events scheduled over a 2 or more days-span, will remain valid granted that said event is considered completed and an official result is announced by the official organization within the specified year, regardless of the current/future participation (or lack thereof) of any listed and/or previously announced participant, unless otherwise stated.

17. In cases of matches which have not been completed before their natural conclusion, and when a result is issued through a decision by the association not more than 36 hours from the actual event’s start without play having continued following the abandonment, the operator will use the issued decision as the official result for the offers detailing the outcome of the match and/or tournament progress (E.g. Match odds and Participant to reach next round) granted that the issued decision does not change the outcome of the said bet offers at the time of the abandonment. In that case the stakes will be refunded. (E.g. Team A leading 2 Maps to nil in a best of 5 Maps match and Team B concedes: Association declares Team A as winner of the match = bet stands. Meanwhile if the same best of 5 Maps match was abandoned with the score 1-1 and the Association declares either team as the winner, the bet will be considered as void). All other offers will be declared void except for those the outcomes of which have been decided prior to the abandonment and could not possibly be changed regardless of future events, which will be settled according to the decided outcome.

18. Settlement of bet offers linked to counters (E.g. Total Kills) and any other offers related to specific terminology will be decided according to the definition with which the official governing body issues said statistics. Unless backed by un-contradictory evidence, the operator will not acknowledge any complaints which derive from a personal interpretation of such terms.

19. When placing "Outright" or "Place" bets, stakes will be refunded on participants/outcomes that are not participating or withdraw from an event prior to the beginning of the entire event (including qualifying events), unless otherwise stated. The Operator reserves the right, at its own discretion, to apply Tattersalls Rule 4, as explained in <Section B, Para 6>, on any competition and this will be stated in correlation to the bet offer and/or the relevant Sport-specific rule (available upon request).

20. Offers referring to a single participant’s performance in a specific event/timeframe (such as Tournament Progress of Team X) require the listed participant to play an active part at least once in a subsequent stage of the applicable event/timeframe after the bet has been placed and/or accepted.

21. No refunds of bets will apply, even if the winning outcome of a match/event is a participant/outcome that has not been listed for betting purposes. On all bet offers the account holder has the possibility to ask for a price on a non-listed participant/outcome. The operator reserves the right, at its own discretion, to decline such requests.

22. Offers which confront against each other the performances of two or more participants over a specified timeframe/competition will only be settled based on the result of the listed participants, disregarding all other participants in the same competition/event.

23. In case a participant is disqualified/withheld/banned from taking part in a subsequent part/phase of an event/competition for any reason whatsoever, as well as in case of voluntary withdrawals, the disqualification will be considered to have taken place at the time of the official announcement. No alterations will be made to previous results, regardless of any modifications due to said actions.

24. In an "Outright" or "Place" bet, should two or more participants be considered to have obtained the same result and the organizing association does not distinguish in their classification the “Dead Heat rule” as specified in the operator’s Sportsbook General Terms and Conditions <Section B, Para 5, Clause 14> applies.

25. The operator will refund stakes on offers comparing the achievements/performances of two participants within a specified timeframe (E.g. Tournament Best Finishing Position, Match Winner, Winner of Map X] should any of the following circumstances apply:

i. No odds were offered on a ‘draw’ outcome and no tie-breaking procedures/overtime/extra rounds are used by the organizing association to result a match/offer or classify participants that obtained the same result;

ii. Any of the listed participants does not play any further part in any subsequent stage of the related event/part thereof after the bet has been placed and/or accepted;

iii. None of the listed participants is included in the applicable classification;

iv. None of the listed participants is deemed to have achieved the specified requirement after the bet has been placed and/or accepted and no odds for such outcome has been offered.

25. Offers comparing the achievements/performances of three participants will be treated as detailed in above clause, with the exception that should two or more participants share the applicable finishing position the “Dead Heat rule” as specified in the operator’s Sportsbook General Terms and Conditions <Section B, Para 5, Clause 14> applies.

26. “Outright” and “Place” bets rules apply on offers comparing the achievements/performances of four or more participants, with the exception of those offers specifically listed as “Group Betting”. In such cases, stakes will be refunded should at least one of the listed participants not be actively involved anymore for whatever reason after the bet has been placed and/or accepted.

27. Unless the outcome of the offer has already been determined before any change is announced, bets referring to a race to a particular happening/totals of a particular occurrence (E.g. First participant to win X rounds, Over/Under Maps played) or the margins/difference of completed occurrence between participants (E.g. Map Handicap, Exact Map score in the match) will be settled as void in case the match format is completely changed in a way that would alter the counter of such occurrences and their respective odds, including but not limited to cases where the number of scheduled Maps is changed from a previously announced odd number of scheduled Maps (E.g. Best of 1/3/5) to an even number of scheduled Maps (E.g. Best of 2/4/6) and vice-versa. Bets will stand and will be settled accordingly for those offers where the announced changed is not relevant (E.g. Match odds will remain valid if the number of scheduled Maps is changed from the previously announced 3 Maps to 5 Maps), or the outcome of the offer has already been determined before any change is announced. The following example is being provided as a general guideline of how such bets would be treated in case of comparable situations: A bet on “To win 1st Map” will remain valid if a match is changed from 3 to 5 Maps but an Over/Under bet on Total Maps in the Match would be settled as void in a similar scenario.

28. Should the operator erroneously offer odds and lines based on a different number of Maps/Games/Rounds from the correctly scheduled number of said instances, settlement of offers referring to a race to a particular happening/totals of a particular occurrence (E.g. First participant to win X rounds, Over/Under Maps played) or the margins/difference of completed occurrence between participants (E.g. Map Handicap, Exact Map score in the match) will be settled as void in case the match format is completely different in a way that would alter the counter of such occurrences and their respective odds, including but not limited to cases where the number of scheduled Maps is calculated on an odd number of scheduled Maps (E.g. Best of 1/3/5) when the match is scheduled for an even number of Maps (E.g. Best of 2/4/6) and vice-versa. Bets will stand and will be settled accordingly for those offers where the discrepancy is not relevant (E.g. Match odds will remain valid if the number of scheduled Maps quoted is 3 instead of the stipulated 5 Maps), or the outcome of the offer has already been determined before any change is announced. The following example is being provided as a general guideline of how such bets would be treated in case of comparable situations: A bet on “To win 1st Map” will remain valid if a match is listed as 3 instead of 5 Maps but an Over/Under bet on Total Maps in the Match would be settled as void in a similar scenario.

29. During specific events the operator might decide, solely at its own discretion, to offer for betting purposes a reduced selection of participants which could include betting options such as "Any Other", "The Field", or similar. This option includes all unlisted participants except for the ones mentioned specifically as available. The operator reserves the right to list/specify more participants at a later stage. Should these newly listed participants be the winning outcome, they will be considered as having been unlisted until the time they have actually been introduced to the list and settled accordingly.

30. Offers that make a specific reference to a participant’s performance in a particular event/timeframe (e.g. Team X vs The Field or Winner without Team X) are to be considered void if the mentioned participants fail to play an active part at least once in a subsequent stage of the applicable event/timeframe after the bet has been placed and/or accepted.

31. Should a match start with a different number of players than that encompassed in the event regulations (E.g.: Either team starts a match with only 4 players instead of the scheduled 5 players), all bets will be determined as void. In case either team loses momentarily and/or permanently from the match any number of players, after the match has started with the stipulated number of participants as per the event regulation, bets will remain valid.

32. Bets on matches/events featuring participants which use a different/wrong nickname or using a so-called “smurf account” will stand, granted that it does not become reasonably obvious that the participant using that particular nickname is not the one intended. In such cases bets will be settled as void.

33. Bets on a team are to be considered valid regardless of the individuals used by said team as participants. Should the organizing association deem it permissible for a team to play with a stand-in participant or replacement player, all bets will stand granted that an official result is issued.

34. Any form of a qualification ahead of the main tournament (where applicable) is considered to be a valid part of that competition. Thus any participant who is eliminated at qualification stage will be considered losing to anyone that is pre-qualified or is successful in the qualification stage.

35. In the case of bets where there is reference to timeframes, they should be interpreted in the following way: “within the first 30 minutes” will include anything happening until 0 hours 29 minutes and 59 seconds; “between 10 to 20 minutes” will include anything happening from 10 minutes and 0 seconds until 19 minutes and 59 seconds.

36. Any bets referring to duration represent the actual time passed in the map/round/event, as applicable. For example, a bet on Over 30.5 minutes in a Map will be settled as Over once 30 minutes and a half in the specified map have passed.

37. Any reference to “Winner” and/or “Upper” bracket will remain valid regardless of whether Maps and/or any other advantages are awarded via the event rules to any participant.

38. Advantages awarded via event structure will be considered for settlement purposes, unless otherwise specified. Nonetheless, any reference to specific indexes of Maps, Games, etc as presented on site is always to be considered as relevant to the phase of the match being actually played. Example: in a best of 3 Maps match where Team A starts with a 1 Map advantage, any Map 1 related offers will actually refer to the outcomes emanating from the second Map of the match, ie. the first Map to be actually played.

2. Genre/Game-specific Rules

A. FPS

The following rules apply to any games which are categorized as being of an FPS (First Person Shooter) genre. These include, but are not limited to Call of Duty, CS, Overwatch, Quake, Valorant and Rainbow Six. In cases where rules specific to any game which is also generally considered as forming part of the same genre are separately listed, these will complement, and supersede (if applicable), the genre-specific rules. The operator reserves the right to apply the settlement rules of this genre to any games not listed above which are generally acknowledged as such.

1. Should overtime/extra Maps/extra rounds be required to decide the Match Outcome (or any part of it), and unless otherwise stated within the offer, the outcomes deriving from added play will be taken into account for settlement purposes.

This however does not apply to Correct Score offers.

2. For Match odds, Series Outcome, Total Maps and Map Handicaps, the first scheduled Map must start for bets to stand.

The exception is for any Maps awarded via the event rules to participants originating from the so-called “Winners” and/or “Upper” bracket.

In such cases, said Maps will be taken into consideration for settlement purposes.

3. For Total Maps, Map handicap, Correct Score, Duration, Map X, First X/First to X, Ace, Kills/Kill-streak and Player Kills, all parts of the map/scheduled maps must be completed for bets to stand. Should an event be abandoned before natural completion, those bets on over/unders on Total Maps and on Match Handicaps will be normally settled if a result fulfilling those bets offers has been reached, otherwise they will be declared void.

4. For Correct Score, all regularly scheduled Maps must be completed for bets to stand.

5. For Duration, settlement of bets referring to duration will also include any time required to complete any Overtime/extra Maps needed to complete the match (or part thereof), to which the offer refers to.

Any Map awarded via the event rules to participants originating from the so-called “Winners” and/or “Upper” bracket will be considered as “0” (zero) minutes for settlement purposes.

6. For Map X, the listed Map must be completed for bets to stand.

7. For First X/First to X, the bet offer refers to which of the participants is the first to be credited as having accomplished/reached the listed amount of a predefined occurrence. Unless a drawn outcome (aka neither team) has been offered, should neither of the participants reach the listed amount, stakes will be refunded.

8. For Ace, the bet offer refers to whether a single participant is credited with having on its own killed the whole opposing team at any round in the match, or part thereof, as specified in the offer.

9. For Player Kills, bet offers linked to counters (E.g. Total Kills) and any other offers related to specific terminology will be decided according to the definition with which the official governing body issues said statistics. Unless backed by un-contradictory evidence, the operator will not resolve any complaints which derive from a personal interpretation of such terms.

CS/Valorant

10. For Round Handicap and Total Rounds in CS, all scheduled Rounds must be completed for bets to stand.

Should the match be abandoned before its natural completion, (regardless of any eventual decision by the governing association), bets will be settled as void, unless the Over/Under or Round Handicap line upon which the bet has been placed, has already been surpassed at the time of the match abandonment.

In that case, bets will be settled according to the outcomes obtained prior to the match abandonment.

11. For CS Total Rounds, Any Map awarded via the event rules to participants originating from the so-called “Winners” bracket will be considered as “0” (zero) rounds for settlement purposes.

12. For Round X offers in CS, the listed round must be completed for bets to stand.

13. For CS Kills offers, settlement will include any kills happening after a bomb explodes or is defused between rounds.

B. MOBA

The following rules apply to any games which are categorized as being of a MOBA (Multiplayer Online Battle Arena) genre. These include, but are not limited to DOTA 2, King of Glory, League of Legends, Wild Rift, Mobile Legends, Smite and Vainglory. In cases where rules specific to any game which is also generally considered as forming part of the same genre are separately listed, these will complement, and supersede (if applicable), the genre-specific rules. The operator reserves the right to apply the settlement rules of this genre to any games not listed above which are generally acknowledged as such.

1. For Match odds, Series Outcome, Total Maps and Map Handicaps, the first scheduled Map must start for bets to stand.

The exception is for any Maps awarded via the event rules to participants originating from the so-called “Winners” and/or “Upper” bracket.

In such cases, said Maps will be taken into consideration for settlement purposes.

2. For Total Maps, Map handicap, Correct Score and Map X offers, all parts of the map/scheduled maps must be completed for bets to stand. Should an event be abandoned before natural completion, those bets on over/unders on Total Maps and on Match Handicaps will be normally settled if a result fulfilling those bets offers has been reached, otherwise they will be declared void.

3. For Duration, First X/First to X and Kills/Kill-streak offers, all parts of the match to which the offer refers to, must be completed for bets to stand, unless the outcome has already been determined before the interruption of play, and further continuation of play could not possibly produce a different outcome.

Any Map awarded via the event rules to participants originating from the so-called “Winners” bracket will be considered as “0” (zero) minutes for settlement purposes for Duration offers.

5. First X/First to X offers, refer to which of the participants is the first to be credited as having accomplished/reached the listed amount of a predefined occurrence.

Unless a drawn outcome (aka neither team) has been offered, should neither of the participants reach the listed amount, stakes will be refunded.

6. Kills/Kill-streak offers, all bets related to Kills and/or Kill-streak will only take into account kills inflicted by opposing participants, as applicable.

Kills inflicted by anything not controlled by the opposing participants will not count for settlement purposes.

7. Game occurrences, items and NPCs: For settlement purposes, the offers related to the following items, game occurrences and NPCs require all parts of the match to which the offer refers to, to be completed for bets to stand unless the outcome has already been determined before the interruption of play and further continuation of play could not possibly produce a different outcome.

• Objectives

• Reaching the level cap

All bets related to objectives refer only to the map-specific objectives. Winning the actual map will not be considered as an objective for settlement purposes.

Unless a drawn outcome (aka neither team) has been offered, should neither of the participants reach the listed amount, stakes will be refunded.

The operator reserves the right to include alongside the above, other game occurrences, items and NPCs not listed above, provided they reasonably fit the same categories.

DOTA 2 + League of Legends (LoL)

8. For Rampage/Ultra-Kill, Ace, Assists and Buildings offers, all parts of the match to which the offer refers to, must be completed for bets to stand, unless the outcome has already been determined before the interruption of play, and further continuation of play could not possibly produce a different outcome.

9. All events related to Rampage/Ultra-Kill offers will only be considered as having happened should they be announced in the match.(or the part of it, to which the bet refers to) via the on-screen banner.

10. League of Legends Ace offers, refer to whether a single participant is credited with killing the last living champion of the opposing team.

11. For Assists offers, any Map awarded via the event rules to participants originating from the so-called “Winners” bracket will be considered as “0” (zero) assists for settlement purposes.

12. For Building offers in DOTA 2, the following are classified as “Buildings” in the game: Barracks, Shrines and Towers. “Denied” destruction of any of the aforementioned buildings will also be considered for settlement purposes.

For Building offers in League of Legends, the following are classified as “Buildings” in the game: Turrets and Inhibitors, and destruction of said buildings will always be considered as having been inflicted by the opponents.

13. For settlement purposes, the offers related to the following items, game occurrences and NPCs require all parts of the match to which the offer refers to, to be completed for bets to stand, unless the outcome has already been determined before the interruption of play and further continuation of play could not possibly produce a different outcome.

DOTA 2:

• Aegis

• Buyback

• Courier

• Divine Rapier

• Mega-creeps

• Reaching the level cap

• Roshans

• Towers

• Barracks

League of Legends:

• Barons

• Dragons

• Reaching the level cap

• Rift Herald

• Turrets

• Inhibitors

The operator reserves the right to include alongside the above, other game occurrences, items and NPCs not listed above, provided they reasonably fit the same categories.

C. Fighting Games

The following rules apply to any games which are categorized as being of a fighting game genre. These include, but are not limited to Dragonball, Street Fighter, Super Smash Bros and Tekken. In cases where rules specific to any game which is also generally considered as forming part of the same genre are separately listed, these will complement, and supersede (if applicable), the genre-specific rules. The operator reserves the right to apply the settlement rules of this genre to any games not listed above which are generally acknowledged as such.

1. For Match odds, Series Outcome,Total Games and Game Handicaps, the first scheduled game must start for bets to stand.

The exception is for any games awarded via the event rules to participants originating from the so-called “Winners” and/or “Upper” bracket.

In such cases, those games will be included for settlement purposes.

2. For Total Games, Games handicap, Correct Score and Game X/Round X, all parts of the scheduled games must be completed for bets to stand. Should an event be abandoned before natural completion, those bets on over/unders on Total Games and on Game Handicaps will be normally settled if a result fulfilling those bets offers has been reached, otherwise they will be declared void.

3. For Duration and Total Rounds, All parts of the match to which the offer refers to must be completed for bets to stand unless the outcome has already been determined before the interruption of play and any further continuation of play could not possibly produce a different outcome.

Any Game/Rounds awarded via the event rules to participants originating from the so-called “Winners” bracket, will be considered as “0” (zero) rounds for settlement purposes.

4. For Total Rounds and Round Handicap, All scheduled Rounds must be completed for bets to stand. In case the match is abandoned before its natural completion and regardless of any eventual decision by the governing association, bets will be settled as void unless the Over/Under line upon which the bet has been placed has been surpassed already at the time of the match abandonment. Should that be the case, bets will be settled according to the outcomes obtained prior to the time of abandonment.

D. Battle Royale

The following rules apply to any games which are categorized as being of a Battle Royale genre. These include, but are not limited to PUBG and Fortnite. In cases where rules specific to any game which is also generally considered as forming part of the same genre are separately listed, these will complement, and supersede (if applicable), the genre-specific rules. The operator reserves the right to apply the settlement rules of this genre to any games not listed above which are generally acknowledged as such.

1. For Match Winner settlement purposes, the last man/duo/squad standing will be considered the Match Winner.

In Series Outcome, the man/duo/squad who have accumulated most points during the series matches will be considered as the series winner.

Settlement will also include any extra Maps, 1 vs 1 and/or any additional play, should the governing association use a tiebreaker.

Should after any additional tiebreaker, the offer ends in a drawn outcome, with the draw not having been offered for betting, stakes will be refunded.

2. For Duration, Kills/Eliminations and First X/First to X, all parts of the match to which the offer refers to must be completed for bets to stand unless the outcome has already been determined before the interruption of play and any further continuation of play could not possibly produce a different outcome.

For First X/First to X, the offer refers to which of the participants is the first to be credited as having accomplished/reached the listed amount of a predefined occurrence.

Unless a drawn outcome (aka neither team) has been offered, should neither of the participants reach the listed amount, stakes will be refunded.

3. For Kills and Eliminations, only kills/eliminations inflicted or controlled by opposing particpants will count for bet settlement.

Kills/eliminations happening in the “red zone” will not count for settlement purposes, whilst kills inflicted by any vehicle, will be attributed to the participant who was using the said vehicle.

E. RTS

The following rules apply to any games which are categorized as being of a RTS (Real Time Strategy) genre. These include, but are not limited to Starcraft 2 and Warcraft. In cases where rules specific to any game which is also generally considered as forming part of the same genre are separately listed, these will complement, and supersede (if applicable), the genre-specific rules. The operator reserves the right to apply the settlement rules of this genre to any games not listed above which are generally acknowledged as such.

1. For Match odds, Series Outcome, Total Maps and Map Handicaps, the first scheduled map must start for bets to stand.

The exception is for any maps awarded via the event rules to participants originating from the so-called “Winners” and/or “Upper” bracket.

In such cases, those maps will be included for settlement purposes.

2. Series Outcome refers to the aggregate result deriving from any combination of consecutive matches/series valid for the same round/stage played between the same participants within the same tournament.

3. Should any Map be replayed due to a stalemate, the result from the initial Map will be discarded and the result from the replayed Map will count for settlement purposes.

For Total Maps, any Map which is replayed due to a stalemate will count as 1 Map only.

4. For Total Maps and Maps Handicap, all scheduled Maps must be completed for bets to stand. If the match is abandoned before its natural completion and regardless of any eventual decision by the governing association, bets will be settled as void unless the Over/Under line upon which the bet has been placed has been surpassed already at the time of the match abandonment. In that case, bets will be settled according to the outcomes obtained prior to the time of the match abandonment.

5. For Correct Score, Duration and Map X, all parts of the match to which the offer refers to must be completed for bets to stand, unless the outcome has already been determined before the interruption of play, and further continuation of play could not possibly produce a different outcome.

For Duration, any Map awarded via the event rules to participants originating from the so-called “Winners” bracket will be considered as “0” (zero) minutes for settlement purposes.

For Map X, the listed Map must be completed for bets to stand.

6. First X/First to X refers to which of the participants is the first to be credited as having accomplished/reached the listed amount of a predefined occurrence.

Unless a drawn outcome (aka neither team) has been offered, should neither of the participants reach the listed amount, stakes will be refunded.

F. Card Games

The following rules apply to any games which are categorized as being of a card game genre. These include, but are not limited to Artifact, Hearthstone and Magic: The Gathering. In cases where rules specific to any game which is also generally considered as forming part of the same genre are separately listed, these will complement, and supersede (if applicable), the genre-specific rules. The operator reserves the right to apply the settlement rules of this genre to any games not listed above which are generally acknowledged as such.

1. For Match Odds and Games Handicap, should any Game be replayed due to a draw, the result from the initial Game will be discarded and the result from the replayed Game will count for settlement purposes.

For Total Games, any game which is replayed due to a draw will count as 1 game only.

2. For Total Games and Games Handicap, the first scheduled Game must start for bets to stand, with the exception of any Games awarded via the event rules to participants originating from the so-called “Winners” bracket. In such cases, said Games will be taken into consideration for settlement purposes.

All scheduled Games must be completed for bets to stand. In case the match is abandoned before its natural completion and regardless of any eventual decision by the governing association, bets will be settled as void unless the Over/Under line upon which the bet has been placed has been surpassed already at the time of the match abandonment. Should that be the case, bets will be settled according to the outcomes obtained until the time of the match abandonment.

3. In Game X, the listed Game must be completed for bets to stand.

G. FIFA and Rocket League

FIFA:

1. For Match Odds, Total Goals and Game Handicap, results will be settled based on the outcomes achieved during Regular Time.

Unless otherwise stated within the offer, outcomes obtained during Extra Time will not be considered settlement purposes.

Should a game be drawn, with no odds having been offered on the draw, then stakes will be refunded.

2. For Team to go Through offers, should Extra Time be required, to decide the offer, (unless otherwise stated within the offer), the outcomes deriving from the added play will be included for settlement purposes.

3. For Correct Score offers, results will be settled based on the outcomes achieved during Regular Time. Unless otherwise stated within the offer, outcomes obtained during Extra Time will not be considered settlement purposes.

4. For Total Goal offers, all parts of the match to which the offer refers to must be completed for bets to stand unless the outcome has already been determined before the interruption of play and any further continuation of play could not possibly produce a different outcome.

Rocket League:

1 For Match Odds, Series Outcome, Handicap, Correct Score and Total Goals, should Overtime be needed to decide the outcome of the match (or any part of it), and unless otherwise stated within the offer, the outcome deriving from the added play will be included for settlement purposes. Should a game be drawn, with no odds having been offered on the draw, then stakes will be refunded.

2 For Total Goals and Handicap offers, all parts of the match to which the offer refers to must be completed for bets to stand unless the outcome has already been determined before the interruption of play and further continuation of play could not possibly produce a different outcome.

H. NBA 2K

1. For Match Odds and Team to go Through offers, should Overtime be needed to decide the outcome of the offer, and unless otherwise stated within the offer, the outcomes deriving from the added play will be taken into account for settlement purposes.

Should a game be drawn, with no odds having been offered on the draw, then stakes will be refunded.

2. For Total Points offers, results will be settled based on the total points scored by the listed participants during the applicable timeframe.

For settlement purposes, and unless otherwise specified, points scored during Overtime will be considered for settlement purposes of markets related to Full Time.

All parts of the match to which the offer refers to must be completed for bets to stand unless the outcome has already been determined before the interruption of play and further continuation of play could not possibly produce a different outcome.

3. For Handicap offers, results will be settled based on the outcome achieved once the listed handicap/spread is added/subtracted (as applicable) to the match/period/total score to which the bet refers to.

In those circumstances where the result after the adjustment of the handicap/spread line is exactly equal to the betting line, then all bets on this offer will be declared void.

For settlement purposes, and unless otherwise specified, points scored during Overtime will be considered for settlement purposes of markets related to Full Time.

All parts of the match to which the offer refers to must be completed for bets to stand.

4. For Partial, intervals, First/Next to X offers, Bets on specific timeframes/intervals (example: Quarter/Half X result, match result between minute X and minute Y or “Rest of the Match “odds), will consider only outcomes and occurrences accumulated during the specified timeframe/interval, as applicable. Settlement will not take into account any other occurrences tallied from other parts of the event/match outside the specified timeframe/interval, unless specified.

Bets on offers referring to a specific score in the match (example: Next team to score or Race to X points), refer to the participants scoring/reaching first the listed objective. Should the offer list a timeframe (or any other period restriction) settlement will not consider any occurrences from other parts of the event/match which are not related to the mentioned timeframe. Should the listed score not be reached/scored within the stipulated timeframe (if any) by neither of the participants, all bets will be declared void, unless a draw/tie outcome has been made offered for betting. All parts of the match to which the offer refers to must be completed for bets to stand unless the outcome has already been determined before the interruption of play and any further continuation of play could not possibly produce a different outcome.

Malta Gaming Authority
Gamblers Anonymous
18+

LeoVegas Gaming plc is a company registered in accordance with Maltese Law with registration no C59314, having its registered office at LeoVegas Gaming plc, Level 7, The Plaza Business Centre, Bisazza Street, SLM1640, Sliema, Malta. LeoVegas Gaming plc is licensed and regulated by the Malta Gaming Authority, holding the corporate group license number MGA/CRP/237/2013 issued on 1st August 2018. Please contact us on +46 8 124 11 401.

Gambling can be addictive. Play responsibly.

We're sorry!

Unfortunately, GoGoCasino isn't available in your country.